Pharmaron in Hoddesdon is seeking an IT Support Technician to provide advanced technical support and incident management, acting as a bridge between Level 1 and escalation teams. This role includes ticket ownership, proactive maintenance, documentation, and mentoring of junior team members.
You will log and classify tickets in the ITSM system, collaborate with central Service Desk and remote teams, assist with Office 365 deployments and infrastructure upgrades, and travel to other Pharmaron
#J-18808-LjbffrGlobal IT Support Technician – Grow in Biotech IT in Hoddesdon employer: Pharmaron
Pharmaron is an exceptional employer located in Hoddesdon, offering a dynamic and collaborative work environment that fosters innovation in drug discovery. With a strong emphasis on employee growth and development, team members are encouraged to enhance their skills and advance their careers while contributing to impactful projects in bioanalysis and biotransformation. The company's commitment to high-quality data generation and a supportive culture makes it an ideal place for passionate scientists to thrive.
