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- Tasks: Lead product development and create impactful digital health experiences.
- Company: Join the UK's largest online pharmacy with a focus on patient care.
- Benefits: Enjoy competitive pay, flexible working, and extensive health perks.
- Why this job: Shape the future of healthcare while making a real difference for patients.
- Qualifications: Experience in product management and agile teams is essential.
- Other info: Be part of a supportive culture with great career growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We operate a hybrid schedule, meaning 1-2 days a week in the office based in Central London.
Salary: DOE plus extensive benefits.
Contract type: Permanent
Employment type: Full time
Working hours: We work on a core hours principle. Our core hours are 09:30 - 16:00; you can work around these to suit you!
Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.8 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient‑centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.
We’re looking for an ambitious, outcome‑focused Product Manager to help shape the future of our digital health and pharmacy services. You’ll own key areas of the product roadmap, using insight, data and discovery to create meaningful, patient‑centred digital experiences that also deliver strong commercial value.
Working alongside engineering, design, clinical and operational teams, you’ll define problems, validate opportunities, and translate strategy into clear, actionable development work. Reporting to a Senior Product Manager, you’ll play a hands‑on role in shaping new solutions, driving continuous improvement, and contributing to the wider product strategy.
Our tech teams keep us running 24/7 to make sure all our patients get world class service. To support that, this role may include participation in an out‑of‑hours rota as required by the business. We operate fair scheduling process as well as additional compensation for all on call periods.
Why you’ll love working with us
- Financial security & rewards
- Competitive contributory pension
- Occupational sick pay
- Long‑service awards and refer‑a‑friend bonuses
- Professional registration fees covered (GPhC, NMC, CIPD and more)
- Cycle to Work and Green Car schemes (subject to eligibility)
- Family‑friendly
- Enhanced maternity and paternity pay
- Flexible hybrid working to help balance work and home life
- Health & wellbeing
- Private healthcare insurance at discounted rates (Aviva)
- Employee Assistance Programme and in‑house mental health support
- Access to discounted gym memberships via Blue Light Card and benefits schemes
- Regular health and wellbeing initiatives
- Career growth
- Strong commitment to CPD, training and professional development
- Time off & flexibility
- 25 days’ annual leave, increasing with service
- Buy and sell holiday scheme
- Everyday perks & exclusive discounts
- Blue Light Card and employee discount platform
- Exclusive discounts at The Springs, Leeds
- 25% off health & beauty purchases
- 25% off Pharmacy2U Private Online Doctor services
- Culture & community
- Regular social events throughout the year
What you’ll be doing?
- Product Ownership & Roadmap Execution
- Own specific themes or initiatives within the product roadmap, aligned to the wider product strategy.
- Define and monitor success metrics for your areas of ownership, ensuring measurable outcomes.
- Identify and articulate patient, clinical and business problems through research and insight.
- Shape backlog priorities in collaboration with stakeholders, ensuring work is focused on value.
- Support the Senior Product Manager in developing the broader product strategy and business case work.
- Product Discovery & Definition
- Lead discovery activities within your remit to validate assumptions, define scope and explore new opportunities.
- Conduct desk research, stakeholder interviews, competitive reviews, and other analysis to inform product decisions.
- Collaborate with UX and data teams to test hypotheses and improve user journeys.
- Translate insights into clear product requirements and experience design recommendations.
- Product Development & IT Collaboration
- Work closely with the IT and Delivery teams to refine and prioritise product backlog items.
- Act in a Product Owner capacity for your product area, where appropriate — including:
- Writing user stories, epics, and acceptance criteria
- Leading backlog grooming, sprint planning and refinement sessions
- Ensuring that development output aligns to product goals and success metrics
- Partner with QA, engineering, and business analysts to clarify scope, resolve blockers and support releases.
- Respond to change and feedback during delivery, iterating on scope or stories where needed.
- Stakeholder Engagement
- Engage stakeholders from Clinical, Ops, UX, Data, Compliance, Marketing and Pharmacy Office to gather insight and manage expectations.
- Clearly communicate product decisions, rationale, progress and outcomes to internal and external audiences.
- Ensure that all developments comply with relevant standards, clinical safety and quality, and regulatory frameworks (e.g. GDPR).
Who are we looking for?
- Strong understanding of product lifecycle, from discovery through to launch and iteration.
- Ability to write clear user stories and acceptance criteria in collaboration with developers and stakeholders.
- Experience working in cross‑functional agile teams (e.g. Scrum, Kanban).
- Evidence of delivering product changes that have improved outcomes or performance.
- Confident working with stakeholders across business functions to shape requirements and prioritise work.
- Strong commercial awareness and understanding of how to balance user, business and technical needs.
- Comfortable using data and insights to make informed product decisions.
- Familiarity with clinical safety processes, medical device regulation or pharmacy‑specific constraints.
- Demonstratable experience in a Product Management in digital products or services; in health tech, med‑tech, online pharmacy, or other regulated healthcare environments.
- Experience using tools such as Jira, Confluence, Figma, Miro, GA4, or similar.
What happens next?
Please click apply and if we think you are a good match, we will be in touch to arrange an interview. Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check.
Product Manager employer: Pharmacy2U
Contact Detail:
Pharmacy2U Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your passion for digital health and pharmacy services during interviews. Share insights from your research and how you can contribute to creating patient-centred experiences that align with our mission.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Manager role. Highlight your experience in product lifecycle management and how it aligns with our mission to provide patient-centred digital healthcare.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve improved outcomes or performance in previous roles. We love seeing measurable results that demonstrate your impact!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Pharmacy2U
✨Know Your Product Inside Out
Before the interview, dive deep into the company's products and services. Understand their digital health offerings and how they impact patient care. This knowledge will help you articulate how your experience aligns with their goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and product management experience. Prepare examples from your past roles where you've successfully led product initiatives or improved outcomes, especially in a healthcare context.
✨Showcase Your Cross-Functional Collaboration Skills
Highlight your experience working with diverse teams like engineering, UX, and clinical staff. Be ready to discuss how you’ve engaged stakeholders to gather insights and manage expectations effectively.
✨Demonstrate Data-Driven Decision Making
Be prepared to discuss how you use data and insights to inform product decisions. Share specific examples of how you've defined success metrics and used them to drive product improvements in previous roles.