At a Glance
- Tasks: Lead category strategy for Online Doctor propositions and drive sustainable growth.
- Company: Dynamic healthcare company with a focus on innovation and customer experience.
- Benefits: Competitive salary, hybrid working, extensive benefits, and career development opportunities.
- Other info: Join a supportive culture with regular social events and community initiatives.
- Why this job: Make a real impact in healthcare while enjoying a flexible work-life balance.
- Qualifications: Experience in category management and strong analytical skills required.
The predicted salary is between 45000 - 55000 £ per year.
Location: Leeds, LS15 8GB. We operate a hybrid schedule, 1-2 days in the office per week.
Salary: £45,000 - £55,000 per annum DOE, plus up to a 10% annual bonus and our extensive benefits.
Contract type: Permanent. Employment type: Full time. Working hours: Monday – Friday 37.5 hours per week. We work on a core hours principle. Our core hours are 09:30 - 16:00; you can work around these to suit you!
As Senior Category Manager, you will own the strategic condition and category management of the Lloyds and Pharmacy2U Online Doctor propositions. You will drive sustainable category growth by developing and executing data‑led strategies that optimise range, pricing, promotions and commercial performance. The role is responsible for enhancing customer experience and clinical access while maximising profitability, balancing customer needs, regulatory requirements and commercial objectives.
You will work cross‑functionally with Medical, Commercial, Marketing, Product, Operations and external partners to deliver cohesive, customer‑centric propositions that strengthen market leadership and long‑term value. You will use insight, performance analytics and market trends to identify growth opportunities, optimise portfolio performance, and continuously evolve the propositions in line with customer expectations and business strategy.
What you’ll be doing?
- Own and deliver end‑to‑end category strategy for the Online Doctor propositions, partnering with the Head of Commercial to drive growth, profitability and market‑leading positioning.
- Lead pricing, margin and promotional strategies to optimise commercial performance while remaining competitive and customer‑focused.
- Use sales performance, customer behaviour and market insight to inform data‑driven decisions, identify trends and unlock new growth opportunities.
- Work closely with Clinical teams to optimise treatment mix, support innovation and ensure propositions reflect evolving customer and market needs.
- Collaborate with Marketing and Creative teams to deliver compelling campaigns that drive acquisition, conversion and engagement.
- Partner with Web Merchandising to enhance on‑site experience, improve conversion and maximise e‑commerce performance.
- Work with Supply Chain to ensure optimal stock availability, minimising risk while supporting demand and growth targets.
- Lead financial planning and P&L delivery in partnership with Finance, managing sales, margin and marketing income against budgeted KPIs.
- Monitor, report and communicate category performance to senior stakeholders on a weekly basis, providing clear insights, risks and recommendations.
- Champion customer value, accessibility and quality across categories, driving initiatives that strengthen satisfaction, loyalty and long‑term retention.
Who are we looking for?
- Proven commercial acumen with a strong track record of delivering sales growth, margin improvement and profitability within e‑commerce or regulated retail environments.
- Demonstrated experience in category management within retail, pharmacy, healthcare or similarly complex, regulated sectors.
- Strong analytical capability with the ability to interpret sales, customer and market data to generate clear, actionable insights and inform strategic decision‑making.
- Experienced in managing categories in an e‑commerce environment, with awareness of on‑site merchandising, conversion drivers and digital trading performance.
- Excellent stakeholder management and communication skills, with a proven ability to work effectively across Commercial, Clinical, Marketing, Finance, Supply Chain and Digital teams.
- Hands‑on problem solver with high levels of flexibility, resilience and tenacity, able to prioritise effectively in a fast‑paced environment.
- Experience developing and maintaining productive relationships with both internal stakeholders and external partners or suppliers.
- Strong understanding and appreciation of operating within ethical, clinical and regulatory frameworks, ensuring compliant and responsible commercial decision‑making.
- Competent user of Excel and PowerPoint at an intermediate level, with the ability to analyse, present and communicate performance clearly to senior stakeholders.
Why you’ll love working with us
- We believe great people deserve great support. That’s why we offer a benefits package designed to look after your health, finances, career and life outside work.
- Financial security & rewards: Competitive contributory pension, Occupational sick pay, Long‑service awards and refer‑a‑friend bonuses, Professional registration fees covered (GPhC, NMC, CIPD and more), Cycle to Work and Green Car schemes (subject to eligibility).
- Family‑friendly: Enhanced maternity and paternity pay, Flexible hybrid working to help balance work and home life.
- Health & wellbeing: Private healthcare insurance at discounted rates (Aviva), Employee Assistance Programme and in‑house mental health support, Access to discounted gym memberships via Blue Light Card and benefits schemes, Regular health and wellbeing initiatives.
- Career growth: Strong commitment to CPD, training and professional development.
- Time off & flexibility: 25 days’ annual leave, increasing with service, Buy and sell holiday scheme.
- Everyday perks & exclusive discounts: Blue Light Card and employee discount platform, Exclusive discounts at The Springs, Leeds, 25% off health & beauty purchases, 25% off Pharmacy2U Private Online Doctor services.
- Culture & community: Regular social events throughout the year.
Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check.
Senior Category Manager in Leeds employer: Pharmacy2U
Pharmacy2U is an exceptional employer that champions innovation in digital healthcare, offering a dynamic work culture where collaboration and creativity thrive. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a commitment to clinical excellence, all while making a meaningful impact on patient care in a rapidly evolving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Category Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how you can fit in and contribute to their goals, especially in category management.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Senior Category Manager. Highlight your analytical skills and commercial acumen.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Senior Category Manager in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Category Manager role. Highlight your experience in category management, especially in e-commerce or regulated environments. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've driven growth and profitability in previous positions.
Showcase Your Analytical Skills:Since this role involves a lot of data-driven decision-making, make sure to showcase your analytical capabilities. Mention any tools or methods you use to interpret sales and market data effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Pharmacy2U
✨Know Your Numbers
As a Senior Category Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics related to sales growth, margin improvement, and e-commerce performance. Be ready to discuss specific examples where you've used data to drive decisions.
✨Understand the Market
Familiarise yourself with current trends in the healthcare and pharmacy sectors. Research competitors and be prepared to discuss how you would position the Online Doctor propositions against them. Showing that you understand the landscape will impress your interviewers.
✨Collaborative Mindset
This role requires working cross-functionally, so highlight your experience in stakeholder management. Prepare examples of how you've successfully collaborated with teams like Marketing, Clinical, and Finance to achieve common goals. Communication is key!
✨Showcase Your Problem-Solving Skills
Be ready to discuss challenges you've faced in previous roles and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will show your resilience and ability to prioritise effectively in a fast-paced environment.
