At a Glance
- Tasks: Lead category strategy for Online Doctor propositions and drive sustainable growth.
- Company: Dynamic healthcare company with a focus on innovation and customer experience.
- Benefits: Competitive salary, hybrid working, extensive benefits, and career development opportunities.
- Other info: Join a supportive culture with regular social events and community initiatives.
- Why this job: Make a real impact in healthcare while enjoying a flexible work-life balance.
- Qualifications: Experience in category management and strong analytical skills required.
The predicted salary is between 45000 - 55000 £ per year.
Location: Leeds, LS15 8GB. We operate a hybrid schedule, 1-2 days in the office per week.
Salary: £45,000 - £55,000 per annum DOE, plus up to a 10% annual bonus and our extensive benefits.
Contract type: Permanent. Employment type: Full time. Working hours: Monday – Friday 37.5 hours per week. We work on a core hours principle. Our core hours are 09:30 - 16:00; you can work around these to suit you!
As Senior Category Manager, you will own the strategic condition and category management of the Lloyds and Pharmacy2U Online Doctor propositions. You will drive sustainable category growth by developing and executing data‑led strategies that optimise range, pricing, promotions and commercial performance. The role is responsible for enhancing customer experience and clinical access while maximising profitability, balancing customer needs, regulatory requirements and commercial objectives.
You will work cross‑functionally with Medical, Commercial, Marketing, Product, Operations and external partners to deliver cohesive, customer‑centric propositions that strengthen market leadership and long‑term value. You will use insight, performance analytics and market trends to identify growth opportunities, optimise portfolio performance, and continuously evolve the propositions in line with customer expectations and business strategy.
What you’ll be doing?
- Own and deliver end‑to‑end category strategy for the Online Doctor propositions, partnering with the Head of Commercial to drive growth, profitability and market‑leading positioning.
- Lead pricing, margin and promotional strategies to optimise commercial performance while remaining competitive and customer‑focused.
- Use sales performance, customer behaviour and market insight to inform data‑driven decisions, identify trends and unlock new growth opportunities.
- Work closely with Clinical teams to optimise treatment mix, support innovation and ensure propositions reflect evolving customer and market needs.
- Collaborate with Marketing and Creative teams to deliver compelling campaigns that drive acquisition, conversion and engagement.
- Partner with Web Merchandising to enhance on‑site experience, improve conversion and maximise e‑commerce performance.
- Work with Supply Chain to ensure optimal stock availability, minimising risk while supporting demand and growth targets.
- Lead financial planning and P&L delivery in partnership with Finance, managing sales, margin and marketing income against budgeted KPIs.
- Monitor, report and communicate category performance to senior stakeholders on a weekly basis, providing clear insights, risks and recommendations.
- Champion customer value, accessibility and quality across categories, driving initiatives that strengthen satisfaction, loyalty and long‑term retention.
Who are we looking for?
- Proven commercial acumen with a strong track record of delivering sales growth, margin improvement and profitability within e‑commerce or regulated retail environments.
- Demonstrated experience in category management within retail, pharmacy, healthcare or similarly complex, regulated sectors.
- Strong analytical capability with the ability to interpret sales, customer and market data to generate clear, actionable insights and inform strategic decision‑making.
- Experienced in managing categories in an e‑commerce environment, with awareness of on‑site merchandising, conversion drivers and digital trading performance.
- Excellent stakeholder management and communication skills, with a proven ability to work effectively across Commercial, Clinical, Marketing, Finance, Supply Chain and Digital teams.
- Hands‑on problem solver with high levels of flexibility, resilience and tenacity, able to prioritise effectively in a fast‑paced environment.
- Experience developing and maintaining productive relationships with both internal stakeholders and external partners or suppliers.
- Strong understanding and appreciation of operating within ethical, clinical and regulatory frameworks, ensuring compliant and responsible commercial decision‑making.
- Competent user of Excel and PowerPoint at an intermediate level, with the ability to analyse, present and communicate performance clearly to senior stakeholders.
Why you’ll love working with us
- We believe great people deserve great support. That’s why we offer a benefits package designed to look after your health, finances, career and life outside work.
- Financial security & rewards: Competitive contributory pension, Occupational sick pay, Long‑service awards and refer‑a‑friend bonuses, Professional registration fees covered (GPhC, NMC, CIPD and more), Cycle to Work and Green Car schemes (subject to eligibility).
- Family‑friendly: Enhanced maternity and paternity pay, Flexible hybrid working to help balance work and home life.
- Health & wellbeing: Private healthcare insurance at discounted rates (Aviva), Employee Assistance Programme and in‑house mental health support, Access to discounted gym memberships via Blue Light Card and benefits schemes, Regular health and wellbeing initiatives.
- Career growth: Strong commitment to CPD, training and professional development.
- Time off & flexibility: 25 days’ annual leave, increasing with service, Buy and sell holiday scheme.
- Everyday perks & exclusive discounts: Blue Light Card and employee discount platform, Exclusive discounts at The Springs, Leeds, 25% off health & beauty purchases, 25% off Pharmacy2U Private Online Doctor services.
- Culture & community: Regular social events throughout the year.
Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check.
Senior Category Manager in Leeds employer: Pharmacy2U
Pharmacy2U is an exceptional employer that champions innovation in digital healthcare, offering a dynamic work culture where collaboration and creativity thrive. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a commitment to clinical excellence, all while making a meaningful impact on patient care in a rapidly evolving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Category Manager in Leeds
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Pharmacy2U and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Pharmacy2U are looking for.
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✨Attend Industry Events
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We think you need these skills to ace Senior Category Manager in Leeds
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Pharmacy2U. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Pharmacy2U:Show us that you’ve done your homework! In your application, briefly mention what you admire about Pharmacy2U’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Pharmacy2U
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Pharmacy2U will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Pharmacy2U, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
