Pharmacy2U is hiring an ITSM Lead in Leeds to evolve our Jira Service Management platform and lead the IT support function. The role combines platform ownership, service improvement and technical leadership to transform Jira into a scalable, user‑focused solution that supports the business.
You will partner with stakeholders to gather requirements, design dashboards, and ensure SLA commitments while improving employee experience.
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Jira Service Management Lead — ITSM & Transformation in Leeds employer: Pharmacy2U
Pharmacy2U is an exceptional employer that champions innovation in digital healthcare, offering a dynamic work culture where collaboration and creativity thrive. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a commitment to clinical excellence, all while making a meaningful impact on patient care in a rapidly evolving industry.
