Pharmacy2U is seeking an Incident & Problem Manager to lead major incidents and drive problem management across our hybrid Leeds office. The role emphasizes fast, effective resolution, root-cause analysis and continuous improvement to services in a 24/7 operational context.
You will own end-to-end incident processes, ensure SLA adherence, and work with service teams to uphold high service standards while participating in on-call duties as required.
#J-18808-LjbffrMajor Incident & Problem Manager - IT Service Ops in Ledston employer: Pharmacy2U
Pharmacy2U is an exceptional employer that champions innovation in digital healthcare, offering a dynamic work culture where collaboration and creativity thrive. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a commitment to clinical excellence, all while making a meaningful impact on patient care in a rapidly evolving industry.
