Independent Prescribing Pharmacist- 12 month FTC

Location: London (W1U), hybrid working 1 day (minimum) per week from the office

Salary: DOE, plus extensive benefits

Contract type: 12 month FTC

Employment type: full time

Working hours: 40 hours per week, (Mon, Tue, Wed, Fri and Saturday 09:00 - 17.30)

Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.8 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient‑centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.

As a key member of our clinical team, you’ll deliver high‑quality digital healthcare to patients registered with Expert Health. Your primary focus will be assessing Medicated Weight Loss cases, applying your clinical judgement to ensure safe, effective care, and prescribing appropriate treatment where clinically suitable. This is an exciting opportunity to use your expertise in a modern, patient‑centric digital service, helping individuals achieve meaningful improvements in their health and wellbeing.

Why you’ll love working with us

• Financial security & rewards

• Competitive contributory pension
• Occupational sick pay
• Long‑service awards and refer‑a‑friend bonuses
• Professional registration fees covered (GPhC, NMC, CIPD and more)
• Cycle to Work and Green Car schemes (subject to eligibility)

• Enhanced maternity and paternity pay
• Flexible hybrid working to help balance work and home life

• Employee Assistance Programme and in‑house mental health support
• Access to discounted gym memberships via Blue Light Card and benefits schemes
• Regular health and wellbeing initiatives

• Strong commitment to CPD, training and professional development

• 25 days’ annual leave, increasing with service
• Buy and sell holiday scheme

• 25% off health & beauty purchases
• 25% off Pharmacy2U Private Online Doctor services

• Regular social events throughout the year

What you’ll be doing?

• Provide a full range of medical services, practicing and prescribing independently. This comprises principally of questionnaire based and algorithm assisted consultations but also includes telephone consultations.
• The case‑load will be split amongst the clinical team consisting of independent prescribing pharmacists, nurses and doctors, all of which hold similar consulting and prescribing responsibilities.
• Provide compassionate care, upholding the highest standards of empathy, dignity and integrity in all actions.
• Proactively contribute towards driving good clinical governance and quality improvement at all times.
• Make professional, autonomous decisions in relation to presenting problems.
• Assess the health care needs of patients with undifferentiated and undiagnosed problems, in consultation with patients and in line with current internal guidelines, develop care plans for that patient.
• Complete clinically related administrative and non‑clinical duties needed for the delivery of the service.
• Provide counselling and health education.
• Refer and signpost patients for further opinions and interventions where required.
• Record clear and contemporaneous consultation notes to agreed standards.
• Compile and issue computer‑generated prescriptions, and on extremely rare occasions hand‑writing prescriptions if required.
• Prescribe in accordance with the Lloyds Pharmacy Online Doctor prescribing formulary whenever this is clinically appropriate.
• Identify, reflect and prevent significant events and untoward incidents.
• Participate in teaching and education as required.
• Continue to monitor and review internal clinical guidelines to ensure they are updated according to national clinical guidelines, writing guidelines for new services.
• Review and write clinical content for internal and external communication.
• Active involvement in the research and development of services.

Additional responsibilities

• Attend meetings and education sessions as deemed necessary.
• Ensure that the complaints system is adhered to at all times.
• Ensure awareness and compliance with all relevant internal guidelines e.g. data protection, confidentiality and health and safety.
• Attend training and events organised where appropriate.

Who are we looking for?

• Independent Prescriber qualification
• GPhc registration
• Experience of effectively handling customer complaints
• Energetic and empathetic communication skills
• Excellent patient centred dispute management capabilities using first time resolution approach
• Excellent written and verbal communication skills
• Proficient in applications such as Outlook, Excel, Word, MS Teams
• A well organised and motivated approach to work/tasks

What happens next? Please click apply and if we think you are a good match, we will be in touch to arrange an interview. Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check. Unsolicited agency applications will be treated as a gift.