Digital Merchandiser in Coalville

Location: Bardon (LE67 1GQ) OR Leeds (LS15 8GB). We operate a hybrid schedule, meaning 2 days a week in the office.

Salary: £Competitive DOE plus up to a 10% discretionary annual bonus, and our extensive benefits.

Contract type: Permanent. Employment type: Full time. Working hours: Monday – Friday 37.5 hours per week. We work on a core hours principle. Our core hours are 09:30 - 16:00; you can work around these to suit you!

Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.8 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.

The Digital Merchandiser plays a key role in delivering a high‑quality, trustworthy, and customer‑centric shopping experience across a high‑traffic Shopify eCommerce website within the pharmacy and health & beauty sector. This role is responsible for the accurate and timely setup of products, variants, collections, and promotional activity within Shopify, ensuring all content is complete, consistent, and optimised for conversion. Working closely with the wider commercial team, the Digital Merchandising Executive supports the execution of the trading plan by maintaining exceptional product data standards and ensuring a seamless on‑site journey. A strong attention to detail, a customer‑first mindset, and a commitment to operational excellence are essential to maintaining a reliable and engaging digital experience.

Why you’ll love working with us

• Financial security & rewards: Competitive contributory pension, Occupational sick pay, Long-service awards and refer-a-friend bonuses, Professional registration fees covered (GPhC, NMC, CIPD and more), Cycle to Work and Green Car schemes (subject to eligibility).
• Family-friendly: Enhanced maternity and paternity pay, Flexible hybrid working to help balance work and home life.
• Health & wellbeing: Private healthcare insurance at discounted rates (Aviva), Employee Assistance Programme and in-house mental health support, Access to discounted gym memberships via Blue Light Card and benefits schemes, Regular health and wellbeing initiatives.
• Career growth: Strong commitment to CPD, training and professional development.
• Time off & flexibility: 25 days’ annual leave, increasing with service, Buy and sell holiday scheme.
• Everyday perks & exclusive discounts: Blue Light Card and employee discount platform, Exclusive discounts at The Springs, Leeds, 25% off health & beauty purchases, 25% off Pharmacy2U Private Online Doctor services.
• Culture & community: Regular social events throughout the year.

What you’ll be doing?

• Product & Content Setup: Create, manage, and publish high‑quality product listings in Shopify, including imagery, descriptions, variants, pricing, and SEO fields. Deliver accurate and complete product launches on time. Maintain exceptional standards of product data quality, consistency, and compliance.
• Promotions & Commercial Execution: Set up and manage promotions, voucher codes, and price changes in line with the commercial trading plan. Work closely with Category teams to ensure product setup, pricing, and promotions support business priorities. Deliver timely on‑site updates to support daily trading activity.
• Site Experience & Merchandising: Optimise site navigation, taxonomy, and category pages to improve product discoverability and user experience. Build and maintain collection pages, landing pages, and merchandising components within Shopify. Create and publish supporting content such as blogs and guides to enhance campaigns, education, and SEO. Contribute to ongoing improvements in user journeys and conversion performance.
• Quality, Accuracy & Governance: Own the accuracy of all product data, including pricing, descriptions, compliance fields, stock messaging, and imagery. Conduct regular site audits to identify issues and opportunities for improvement. Ensure updates are delivered correctly the first time, minimising rework and delays.
• Testing & Continuous Improvement: Support UAT for new features, Shopify updates, CRO tests, and UX enhancements. Provide clear, customer‑focused feedback on site experience and usability. Proactively identify opportunities to improve clarity, trust, and conversion across the site.

Who are we looking for?

• Proven hands‑on experience with Shopify, including product setup, variants, collections, promotions, and on‑site merchandising.
• Exceptional attention to detail, particularly when working with regulated categories such as healthcare and pharmacy.
• Ability to manage multiple deadlines and priorities in a fast‑paced trading environment.
• Confident communicator who can collaborate effectively with Trading, Category, UX, Creative, and Development teams.
• Strong content formatting and merchandising skills, with a focus on consistency, clarity, and quality.
• Analytical mindset with the ability to interpret performance data and make actionable recommendations.
• Good understanding of user experience principles, on‑site search behaviour, and customer journeys.
• Experience managing large product catalogues, including bulk uploads and data maintenance.
• Working knowledge of SEO fundamentals and how they apply to product and category pages.
• Intermediate Excel skills; basic HTML/CSS knowledge is beneficial but not essential.
• Experience in healthcare, pharmacy, or health & beauty is an advantage but not required.

What happens next? Please click apply and if we think you are a good match, we will be in touch to arrange an interview. Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check.