Machine Learning Operations Engineer

Role: Machine Learning Operations Engineer Location: We operate a hybrid schedule, meaning 2-3 days a week in the office based at Thorpe Park, Leeds. Salary: £ DOE plus extensive benefits Contract type: Permanent Employment type: Full time Working hours: We work on a core hours principle. Our core hours are 09:30 - 16:00; you can work around these to suit you! Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.8 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient‑centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all. Our tech teams keep us running 24/7 to make sure all our patients get world class service. To support that, this role may include participation in an out‑of‑hours rota as required by the business. We operate fair scheduling process as well as additional compensation for all on call periods. The ML Ops Engineer will drive the operation of production‑grade Machine Learning and LLM services on Azure, ensuring models run as reliable, scalable, and high‑performing systems. Owning the end‑to‑end MLOps/LLMOps lifecycle, the role leads on CI/CD, deployment automation, monitoring, and incident response. Working closely with Data Science, this role turns models into robust production services, bringing strong governance, observability, and continuous optimisation to ensure fast, safe, and efficient delivery at scale. Why you’ll love working with us We believe great people deserve great support. That’s why we offer a benefits package designed to look after your health, finances, career and life outside work. Financial security