Pharmacy2U Ltd seeks an ITSM Lead to own and evolve the Jira Service Management platform, driving service excellence across IT support. You will transform Jira into a scalable, user‑focused solution aligned with business needs and SLA commitments.
The role requires strong Jira configuration, ITIL knowledge and stakeholder engagement, with hybrid office attendance at Thorpe Park, Leeds. Core hours 09:30–16:00, with flexible scheduling.
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