At a Glance
- Tasks: Create an amazing online shopping experience and boost sales through data-driven insights.
- Company: Join the UK's largest online pharmacy, dedicated to making healthcare accessible.
- Benefits: Enjoy a competitive salary, flexible working, and extensive health and wellness perks.
- Other info: Be part of a vibrant team with regular social events and career development opportunities.
- Why this job: Make a real difference in digital healthcare while growing your career in a supportive environment.
- Qualifications: Experience with ecommerce platforms and a passion for optimising user journeys.
The predicted salary is between 30000 - 35000 £ per year.
Location: Leeds, LS15 8GB; We operate a hybrid schedule, 2-3 days a week in the office.
Salary: £30,000 - £35,000 per annum, plus up to a 10% annual discretionary bonus and extensive benefits.
Contract type: Permanent. Employment type: Full time. Working hours: Monday – Friday, 37.5 hours per week. We work on a core hours principle. Our core hours are 09:30 - 16:00; you can work around these to suit you!
We’re the nation’s largest online pharmacy, helping over 1.8 million patients in England manage their NHS prescriptions from request through to delivery. Our people are fundamental to our success and we are committed to a positive, open and honest working environment for all.
The Digital Merchandiser is responsible for delivering a best‑in‑class online merchandising experience across digital healthcare and online medical services, driving commercial performance by optimising product and service journeys, enhancing visibility, and improving conversion through data‑led insights. By ensuring online healthcare services are easy to find, understand and access, the role supports a seamless, patient‑centric digital experience aligned with the organisation’s mission to make healthcare more accessible and convenient.
Why you’ll love working with us
- Financial security & rewards
- Competitive contributory pension
- Occupational sick pay
- Long‑service awards and refer‑a‑friend bonuses
- Professional registration fees covered (GPhC, NMC, CIPD and more)
- Cycle to Work and Green Car schemes (subject to eligibility)
- Family‑friendly
- Enhanced maternity and paternity pay
- Flexible hybrid working to help balance work and home life
- Health & wellbeing
- Private healthcare insurance at discounted rates (Aviva)
- Employee Assistance Programme and in‑house mental health support
- Access to discounted gym memberships via Blue Light Card and benefits schemes
- Regular health and wellbeing initiatives
- Career growth
- Strong commitment to CPD, training and professional development
- Time off & flexibility
- 25 days’ annual leave, increasing with service
- Buy and sell holiday scheme
- Everyday perks & exclusive discounts
- Blue Light Card and employee discount platform
- Exclusive discounts at The Springs, Leeds
- 25% off health & beauty purchases
- 25% off Pharmacy2U Private Online Doctor services
- Culture & community
- Regular social events throughout the year
What you’ll be doing?
- Deliver effective online merchandising across categories and propositions using the BigCommerce platform
- Maintain website taxonomy, navigation structures, and onsite search functionality
- Ensure accurate product setup, including attributes and supporting data
- Manage and optimise promotional activity to support trading performance
- Improve PDPs and PLPs to enhance user experience and conversion
- Use data insights to implement personalisation, cross‑sell and upsell strategies
- Collaborate with commercial teams to ensure product availability and high‑quality content
- Partner with digital marketing teams to optimise landing pages and campaign performance
- Monitor and improve key ecommerce metrics (e.g. conversion, add‑to‑basket, checkout journey)
- Manage and publish website content using CMS tools and support search optimisation activities
Who are we looking for?
- Proven capability in utilising ecommerce platforms and CMS/page builders (e.g. Storyblok, Shopify, Magento) to deliver effective online merchandising
- Strong understanding of ecommerce KPIs (e.g. CVR, AOV, revenue, CTR, add‑to‑basket) with a clear focus on sales drivers, margins and profitability
- Experience improving PDPs, PLPs and end‑to‑end customer journeys through UX optimisation and conversion rate optimisation (CRO) techniques
- Hands‑on experience with onsite search optimisation, product ranking, and merchandising strategies (e.g. sorting rules, lifecycle management)
- Experience using data and analytics tools (e.g. Google Analytics, dashboards, A/B testing) to drive performance improvements
- Familiarity with promotional tools, trading platforms and agile trading practices (reacting to trends, seasonality, and stock levels)
- Exposure to personalisation and recommendation tools to enhance customer engagement and conversion
- Strong understanding of SEO fundamentals and onsite optimisation to improve product/category visibility
- Confident stakeholder management skills, with experience collaborating cross‑functionally (e.g. commercial, marketing, tech teams)
- Strong analytical, technical and communication skills, with proficiency in Excel and a working knowledge of HTML/CSS advantageous
Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check.
Digital Merchandiser in Leeds employer: Pharmacy2U Ltd
As the nation's largest online pharmacy, we pride ourselves on fostering a supportive and inclusive work environment in Leeds, where our employees can thrive both personally and professionally. With a strong commitment to career development, flexible hybrid working arrangements, and an extensive benefits package that prioritises health and wellbeing, we ensure that our Digital Merchandiser team is equipped to deliver exceptional online experiences while enjoying a balanced work-life dynamic.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Merchandiser in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Nail that interview prep! Research the company, understand their mission, and be ready to discuss how your skills align with their goals. Practise common interview questions and prepare some of your own to show you're genuinely interested.
✨Tip Number 3
Show off your portfolio! If you've got examples of your work, whether it's merchandising strategies or data insights, bring them along. Visuals can really help demonstrate your capabilities and make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team and are familiar with our processes.
We think you need these skills to ace Digital Merchandiser in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Digital Merchandiser role. Highlight your experience with ecommerce platforms and data analytics, as these are key to what we’re looking for!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past work that show how you’ve improved user experiences or driven sales through effective online merchandising.
Keep It Clear and Concise:We love a well-structured application! Keep your writing clear and to the point. Avoid jargon unless it’s relevant, and make sure your passion for digital merchandising shines through.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Pharmacy2U Ltd
✨Know Your E-commerce Metrics
Familiarise yourself with key e-commerce KPIs like conversion rates, average order value, and add-to-basket metrics. Be ready to discuss how you've used these metrics in past roles to drive performance improvements.
✨Showcase Your Technical Skills
Prepare to talk about your experience with e-commerce platforms and CMS tools. Highlight specific projects where you optimised product pages or improved user journeys, and be ready to demonstrate your understanding of HTML/CSS if asked.
✨Data-Driven Decision Making
Be prepared to discuss how you've used data analytics tools, like Google Analytics, to inform your merchandising strategies. Share examples of A/B tests you've conducted and the insights gained from them.
✨Collaboration is Key
Since the role involves working with various teams, think of examples where you've successfully collaborated with marketing, commercial, or tech teams. Emphasise your communication skills and how they helped achieve common goals.
