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- Tasks: Provide top-notch support to patients via phone and messaging.
- Company: A forward-thinking healthcare tech company dedicated to improving digital healthcare.
- Benefits: Competitive pension, private health insurance, and professional development opportunities.
- Why this job: Join a passionate team making a real difference in digital healthcare.
- Qualifications: Previous customer service experience and strong communication skills.
- Other info: Enjoy a hybrid working model in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
A healthcare technology company is looking for a Customer Support Advisor to provide excellent service to patients through phone and messaging. This role requires prior customer service experience and strong communication skills. Initial training will be office-based, followed by a hybrid working model.
Extensive benefits include:
- a competitive pension
- private health insurance
- professional development opportunities
Join a dedicated team focused on improving digital healthcare delivery in a dynamic environment.
Hybrid Digital Health Support Advisor – London employer: Pharmacy2U | Certified B Corp
Contact Detail:
Pharmacy2U | Certified B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Digital Health Support Advisor – London
✨Tip Number 1
Make sure you know the company inside out! Research their mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing excellent service, try role-playing common customer scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can be a game-changer in landing the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Hybrid Digital Health Support Advisor – London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We want to see how you've handled tough situations and provided excellent service, as this is key for the Hybrid Digital Health Support Advisor role.
Communicate Clearly: Strong communication skills are a must! When writing your application, keep your language clear and concise. We appreciate straightforwardness, so don’t be afraid to let your personality shine through while keeping it professional.
Tailor Your Application: Take a moment to tailor your application specifically for us at StudySmarter. Mention why you’re excited about improving digital healthcare delivery and how your skills align with our mission. This shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pharmacy2U | Certified B Corp
✨Know Your Stuff
Before the interview, make sure you understand the basics of digital health technology and the specific services the company offers. Brush up on common customer service scenarios in healthcare to show that you're prepared and knowledgeable.
✨Showcase Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled difficult customer interactions in the past, as this will demonstrate your ability to provide excellent service.
✨Emphasise Your Adaptability
With a hybrid working model, it's important to highlight your flexibility and ability to work independently. Share experiences where you've thrived in changing environments or adapted to new technologies, as this will resonate well with the company's dynamic approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training processes, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
