Senior QA Engineer in Leeds

Salary: £ DOE plus extensive benefits.

Contract type: Permanent.

Employment type: Full time.

Working hours: core hours 09:30 - 16:00.

Location: hybrid schedule – 2-3 days per week in the office based at Thorpe Park, Leeds.

Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We are a market leader in the pharmacy world, with 25 years experience, helping over 1.8 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all. Our tech teams keep us running 24/7 to make sure all our patients get world class service. To support that, this role may include participation in an out of hours rota as required by the business. We operate fair scheduling process as well as additional compensation for all on call periods.

The Senior QA Engineer plays a key role in ensuring quality across Pharmacy2U’s technology platforms, working within Agile engineering squads to deliver reliable, high impact systems for internal users and customers. With ownership of complex and high risk product areas, the role operates with autonomy and influences quality standards beyond a single team. Depending on where impact is greatest, the position may sit within a product squad or operate within a cross team enablement function, helping raise the quality bar across multiple squads.

What you will be doing:

• Owning quality for complex or high risk product areas, making decisions on approach, coverage, and tooling.
• Writing, maintaining, and reviewing automation independently and to a high standard.
• Contributing to test coverage across UI, API, and integration layers, applying tests at the appropriate level.
• Leading manual and exploratory testing on complex or high risk features where automation is not suitable or where capacity requires it.
• Investigating issues across services, environments, and teams when failures occur in unfamiliar or complex ways.
• Shaping acceptance criteria during refinement and identifying risk before development begins.
• Coaching QA Engineers and Associates through technical pairing, code reviews, and constructive feedback.
• Contributing to shared standards, templates, and ways of working, and influencing how quality is delivered across engineering.
• Reviewing pull requests for testability and coverage quality, not just the presence of tests.
• Bringing well informed perspectives on emerging testing approaches and applying them with sound judgement.

Who we are looking for:

• Able to make independent, well reasoned decisions on coverage, tooling, and approach for complex initiatives.
• Brings informed perspectives on emerging testing approaches, combined with ongoing curiosity and a commitment to learning.
• Communicates clearly in writing and verbally, whether producing defect summaries, test strategies, or stakeholder updates.
• Communicates risk clearly and confidently to both technical and non technical stakeholders.
• Cares about the people impacted by what is tested, with a clear understanding that this means patients in this context.
• Brings strong hands on QA experience across web and mobile platforms, with a track record of owning quality for complex work.
• Proficient with Playwright, Cypress, or similar modern automation frameworks, with the ability to design as well as build automated tests.
• Experienced working closely with engineers, including reviewing pull requests and pairing on test implementation.
• Approaches testing with an automation first mindset and can clearly explain when automation is or is not the right choice.
• Experience coaching less experienced QA colleagues and values the development of others.
• Working knowledge of TypeScript or JavaScript and is comfortable spending time in the codebase alongside engineers.

Benefits:

• Financial security & rewards: Competitive contributory pension, Occupational sick pay, Long service awards and refer a friend bonuses, Professional registration fees covered (GPhC, NMC, CIPD and more), Cycle to work and Green Car schemes (subject to eligibility).
• Family friendly: Enhanced maternity and paternity pay, Flexible hybrid working to help balance work and home life.
• Health & wellbeing: Private healthcare insurance at discounted rates (Aviva), Employee Assistance Programme and in house mental health support, Access to discounted gym memberships via Blue Light Card and benefits schemes, Regular health and wellbeing initiatives.
• Career growth: Strong commitment to CPD, training and professional development.
• Time off & flexibility: 25 days annual leave, increasing with service, Buy and sell holiday scheme.
• Everyday perks & exclusive discounts: Blue Light Card and employee discount platform, Exclusive discounts at The Springs, Leeds, 25 per cent off health and beauty purchases, 25 per cent off Pharmacy2U Private Online Doctor services.
• Culture & community: Regular social events throughout the year.

Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check.