At a Glance
- Tasks: Lead category strategy for Online Doctor propositions and drive sustainable growth.
- Company: Join a leading healthcare provider with a focus on innovation and customer satisfaction.
- Benefits: Enjoy competitive salary, flexible working, and extensive health benefits.
- Other info: Collaborative culture with opportunities for professional development and growth.
- Why this job: Make a real impact in healthcare while developing your career in a dynamic environment.
- Qualifications: Experience in category management and strong analytical skills required.
The predicted salary is between 45000 - 55000 € per year.
Role Overview
Location & Working Arrangement: Leeds, LS15 8GB. We operate a hybrid schedule, 1‑2 days in the office per week.
Salary & Benefits: £45,000 – £55,000 per annum DOE, plus up to a 10% annual bonus and our extensive benefits.
Job Description: As Senior Category Manager, you will own the strategic condition and category management of the Lloyds and Pharmacy2U Online Doctor propositions. You will drive sustainable category growth by developing and executing data‑led strategies that optimise range, pricing, promotions and commercial performance. The role is responsible for enhancing customer experience and clinical access while maximising profitability, balancing customer needs, regulatory requirements and commercial objectives. You will work cross‑functionally with Medical, Commercial, Marketing, Product, Operations and external partners to deliver cohesive, customer‑centric propositions that strengthen market leadership and long‑term value. Use insight, performance analytics and market trends to identify growth opportunities, optimise portfolio performance, and continuously evolve the propositions in line with customer expectations and business strategy.
What you’ll be doing:
- Own and deliver end‑to‑end category strategy for the Online Doctor propositions, partnering with the Head of Commercial to drive growth, profitability and market‑leading positioning.
- Lead pricing, margin and promotional strategies to optimise commercial performance while remaining competitive and customer‑focused.
- Use sales performance, customer behaviour and market insight to inform data‑driven decisions, identify trends and unlock new growth opportunities.
- Work closely with Clinical teams to optimise treatment mix, support innovation and ensure propositions reflect evolving customer and market needs.
- Collaborate with Marketing and Creative teams to deliver compelling campaigns that drive acquisition, conversion and engagement.
- Partner with Web Merchandising to enhance on‑site experience, improve conversion and maximise e‑commerce performance.
- Work with Supply Chain to ensure optimal stock availability, minimising risk while supporting demand and growth targets.
- Lead financial planning and P&L delivery in partnership with Finance, managing sales, margin and marketing income against budgeted KPIs.
- Monitor, report and communicate category performance to senior stakeholders on a weekly basis, providing clear insights, risks and recommendations.
- Champion customer value, accessibility and quality across categories, driving initiatives that strengthen satisfaction, loyalty and long‑term retention.
Qualifications:
- Proven commercial acumen with a strong track record of delivering sales growth, margin improvement and profitability within e‑commerce or regulated retail environments.
- Demonstrated experience in category management within retail, pharmacy, healthcare or similarly complex, regulated sectors.
- Strong analytical capability with the ability to interpret sales, customer and market data to generate clear, actionable insights and inform strategic decision‑making.
- Experienced in managing categories in an e‑commerce environment, with awareness of on‑site merchandising, conversion drivers and digital trading performance.
- Excellent stakeholder management and communication skills, with a proven ability to work effectively across Commercial, Clinical, Marketing, Finance, Supply Chain and Digital teams.
- Hands‑on problem solver with high levels of flexibility, resilience and tenacity, able to prioritise effectively in a fast‑paced environment.
- Experience developing and maintaining productive relationships with both internal stakeholders and external partners or suppliers.
- Strong understanding and appreciation of operating within ethical, clinical and regulatory frameworks, ensuring compliant and responsible commercial decision‑making.
- Competent user of Excel and PowerPoint at an intermediate level, with the ability to analyse, present and communicate performance clearly to senior stakeholders.
Benefits:
- Competitive contributory pension
- Occupational sick pay
- Long‑service awards and refer‑a‑friend bonuses
- Professional registration fees covered (GPhC, NMC, CIPD and more)
- Cycle to Work and Green Car schemes (subject to eligibility)
- Enhanced maternity and paternity pay
- Flexible hybrid working to help balance work and home life
- Private healthcare insurance at discounted rates (Aviva)
- Employee Assistance Programme and in‑house mental health support
- Access to discounted gym memberships via Blue Light Card and benefits schemes
- Regular health and wellbeing initiatives
- Strong commitment to CPD, training and professional development
- 25 days' annual leave, increasing with service
- Buy and sell holiday scheme
- Blue Light Card and employee discount platform
- Exclusive discounts at The Springs, Leeds
- 25% off health & beauty purchases
- 25% off Pharmacy2U Private Online Doctor services
- Regular social events throughout the year
Application Process: Please apply and if we think you are a good match, we will be in touch to arrange an interview. Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check.
Senior Category Manager in Leeds employer: Pharmacy2U | Certified B Corp
As a Senior Category Manager at our Leeds location, you will thrive in a dynamic and supportive work environment that champions professional growth and innovation. With a competitive salary, extensive benefits including private healthcare and flexible hybrid working arrangements, we prioritise employee well-being and development. Join us to make a meaningful impact in the healthcare sector while enjoying a collaborative culture that values your contributions and fosters long-term career advancement.
Contact Detail:
Pharmacy2U | Certified B Corp Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Category Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its competitors, and come armed with questions that show you’re genuinely interested in their category management strategies.
✨Tip Number 3
Show off your analytical skills! Be ready to discuss how you've used data to drive decisions in past roles. Real examples will make you stand out as a candidate who can optimise performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Senior Category Manager in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Category Manager role. Highlight your experience in category management and how it aligns with our goals at StudySmarter. We want to see how you can drive growth and profitability!
Showcase Your Analytical Skills:Since this role involves a lot of data-driven decision-making, don’t forget to mention your analytical capabilities. Share examples of how you've used data to inform strategies and improve performance in previous roles. We love numbers!
Communicate Clearly:Your written application should be clear and concise. Use straightforward language to convey your ideas and experiences. Remember, we’re looking for someone who can communicate effectively across teams, so let that shine through in your writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Pharmacy2U | Certified B Corp
✨Know Your Numbers
As a Senior Category Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics related to sales growth, margin improvement, and e-commerce performance. Be ready to discuss how you've used data to drive decisions in past roles.
✨Understand the Market Landscape
Familiarise yourself with current trends in the pharmacy and healthcare sectors. Research competitors and be prepared to share insights on how you would position the Online Doctor propositions against them. This shows you're proactive and knowledgeable.
✨Showcase Cross-Functional Collaboration
This role requires working closely with various teams. Prepare examples of how you've successfully collaborated with marketing, clinical, and finance teams in the past. Highlight your communication skills and ability to manage stakeholder relationships effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to balance customer needs with commercial objectives. Be ready to explain your thought process and the outcomes of your decisions.
