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- Tasks: Identify opportunities, gather requirements, and collaborate on innovative healthcare projects.
- Company: Join the UK's largest online pharmacy with a commitment to patient care.
- Benefits: Enjoy competitive salary, flexible working, and extensive health perks.
- Other info: Be part of a supportive culture with regular social events and career development opportunities.
- Why this job: Make a real impact in digital healthcare while growing your career.
- Qualifications: Experience in requirements gathering and agile methodologies is essential.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Location: We operate a hybrid schedule, meaning 2-3 days a week in the office based at Thorpe Park, Leeds.
Salary: ÂŁ DOE plus extensive benefits
Contract type: Permanent
Employment type: Full time
Working hours: We work on a core hours principle. Our core hours are 09:30 - 16:00; you can work around these to suit you!
Do you want to work for the nation's largest online pharmacy ensuring excellence for all our patients? We're a market leader in the pharmacy world, with 25 years' experience, helping over 1.8 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient‑centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all. Our tech teams keep us running 24/7 to make sure all our patients get world class service. To support that, this role may include participation in an out‑of‑hours rota as required by the business. We operate fair scheduling process as well as additional compensation for all on‑call periods.
We are looking for a proactive and detail‑oriented Business Analyst to join our digital health and pharmacy team. Business Analysts sit at the heart of all new projects as we expand our services and product offerings. The role works closely with Product Managers, Solutions Architects, and Project Managers to shape initiatives from concept through to delivery, ensuring requirements are clear, actionable, and aligned with business objectives. Reporting to the Senior Business Analyst, this role plays a key part in discovery activities, requirements gathering, and refinement processes that enable agile development teams to deliver high‑quality solutions for patients and stakeholders.
Why you'll love working with us
- Financial security & rewards
- Competitive contributory pension
- Occupational sick pay
- Long‑service awards and refer‑a‑friend bonuses
- Professional registration fees covered (GPhC, NMC, CIPD and more)
- Cycle to Work and Green Car schemes (subject to eligibility)
- Enhanced maternity and paternity pay
- Flexible hybrid working to help balance work and home life
- Private healthcare insurance at discounted rates (Aviva)
- Employee Assistance Programme and in‑house mental health support
- Access to discounted gym memberships via Blue Light Card and benefit schemes
- Regular health and wellbeing initiatives
- Strong commitment to CPD, training and professional development
- 25 days' annual leave, increasing with service
- Buy and sell holiday scheme
- Blue Light Card and employee discount platform
- Exclusive discounts at The Springs, Leeds
- 25% off health & beauty purchases
- 25% off Pharmacy2U Private Online Doctor services
- Regular social events throughout the year
What you'll be doing?
- Opportunity Identification & Scoping
- Collaborate with Product Managers to identify potential opportunities for new initiatives
- Contribute to defining project scope and building robust business cases
- Engage with external stakeholders to validate needs and ensure alignment
- Lead discovery activities in collaboration with Solutions Architects and Product Managers
- Translate agreed scope and business cases into high‑level requirements
- Work with subject matter experts and stakeholders across the business to capture detailed requirements
- Support Solutions Architects in the development of solution designs
- Produce clear, structured requirements in the form of Epics and User Stories
- Facilitate refinement sessions, including 3 Amigos workshops, ensuring acceptance criteria and test scenarios are clearly defined
- Collaborate closely with developers, QA engineers, and Scrum Masters to ensure requirements are well understood and effectively delivered
- Serve as a confident communicator, bringing together the right stakeholders to clarify requirements
- Maintain clear and consistent communication with stakeholders at all levels throughout the project lifecycle
Who are we looking for?
- Experience in requirements gathering, process mapping, and workshop facilitation
- Ability to write clear, effective user stories and acceptance criteria
- Demonstrated experience working as a Business Analyst or Product Owner in an agile environment
- Experience using tools such as Jira and Confluence
- Strong understanding of agile artefacts and ceremonies across the software development lifecycle
- Knowledge of NHS systems and healthcare provision
- Strong communication and stakeholder engagement skills
- A proactive mindset with a passion for problem‑solving and strong attention to detail
Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check.
Business Analyst in Leeds employer: Pharmacy2U | Certified B Corp
Contact Detail:
Pharmacy2U | Certified B Corp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Knowing what makes us tick at StudySmarter will help you connect your skills to our mission.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. It’s all about showing how your past experiences make you the perfect fit for the Business Analyst role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in the interviewer's mind and show your enthusiasm for the role.
We think you need these skills to ace Business Analyst in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Analyst role. Highlight relevant experience, especially in requirements gathering and agile environments. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about joining our team and how you can contribute to our mission. Keep it concise but impactful – we love a good story!
Showcase Your Communication Skills: As a Business Analyst, communication is key. In your application, demonstrate your ability to engage with stakeholders and convey complex ideas clearly. We’re looking for someone who can bridge gaps and bring people together!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Pharmacy2U | Certified B Corp
✨Know Your Stuff
Make sure you understand the role of a Business Analyst inside out. Familiarise yourself with requirements gathering, process mapping, and agile methodologies. Brush up on your knowledge of NHS systems and healthcare provision, as this will show you're genuinely interested in the industry.
✨Prepare Your Examples
Think of specific examples from your past experience that demonstrate your skills in writing user stories, facilitating workshops, and engaging stakeholders. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s projects, culture, and the team you'll be working with. This not only shows your interest but also helps you gauge if the company is the right fit for you. For instance, ask about their approach to agile delivery or how they support professional development.
✨Show Your Proactive Side
Demonstrate your proactive mindset by discussing how you've tackled challenges in previous roles. Share examples of how you've identified opportunities for improvement or contributed to successful project outcomes. This aligns perfectly with what they're looking for in a candidate.