Dispensing Manager (Afternoon Shift)

Location: on site, Perivale, UB6 7JD

Salary: £30,500- £40,000 per annum plus extensive benefits

Contract type: Permanent

Employment type: Full time

Working hours: 42 hours per week, Monday - Friday 14.00-23.00+ (1 Sunday every 6 weeks)

Do you want to work for the nation's largest online pharmacy ensuring excellence for all our patients? We're a market leader in the pharmacy world, with 25 years' experience, helping over 1.8 million patients in England manage their NHS prescriptions from requests to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient‑centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.

The Dispensing Manager is responsible for leading the Dispensing team and overseeing end‑to‑end workflow to ensure safe, accurate, and efficient operations. Working collaboratively with colleagues across the management team, the role ensures resources are used effectively to deliver consistent shift performance aligned with operational capacity. The Dispensing Manager supports the achievement of key performance indicators and maintains high standards of quality, compliance, and service in line with organisational objectives.

Why you’ll love working with us

• Financial security & rewards

• Competitive contributory pension
• Occupational sick pay
• Long‑service awards and refer‑a‑friend bonuses
• Professional registration fees covered (GPhC, NMC, CIPD and more)
• Cycle to Work and Green Car schemes (subject to eligibility)

• Enhanced maternity and paternity pay

• Private healthcare insurance at discounted rates (Aviva)
• Employee Assistance Programme and in‑house mental health support
• Access to discounted gym memberships via Blue Light Card and benefits schemes
• Regular health and wellbeing initiatives

• Strong commitment to CPD, training and professional development

• 25 days' annual leave, increasing with service
• Buy and sell holiday scheme

• Blue Light Card and employee discount platform
• Exclusive discounts at The Springs, Leeds
• 25% off health & beauty purchases
• 25% off Pharmacy2U Private Online Doctor services

• Regular social events throughout the year

What you’ll be doing

• Leading the day‑to‑day workflow of the Dispensing team to ensure safe, accurate and efficient operations
• Using data, collaboration and visual management techniques to deliver strong shift performance
• Supporting colleagues through regular feedback, coaching and training to maintain high dispensing standards
• Working closely with Buying, Clinical, H&S and Shift Management teams to resolve issues and improve processes
• Monitoring stock levels, equipment and consumables to ensure the team has what they need to work effectively
• Managing team communication through daily briefings and consistent updates across the shift
• Ensuring compliance with company processes, safety standards and regulatory requirements
• Contributing to a positive, organised and safe working environment through “clean as you go” practices and proactive issue escalation

Who are we looking for

• Someone who holds an NVQ Level 2 in Dispensing (essential for this role)
• An individual who can stay organised, prioritise effectively and maintain high levels of accuracy in a fast‑paced environment
• Someone who communicates clearly, works well with others and builds positive working relationships across teams
• A team member who is proactive, solution‑focused and comfortable taking initiative to improve processes
• A supportive leader who can coach, guide and motivate others to achieve shared goals
• Someone who can manage day‑to‑day team needs, including performance, attendance and communication
• An individual who works safely, follows procedures and contributes to an open, learning‑focused culture around errors
• A person who is confident using IT systems and able to work with Excel at an intermediate level

What happens next

Please click apply and if we think you are a good match, we will be in touch to arrange an interview. Applicants must prove they have the right to live in the UK. All successful applicants will be required to undergo a DBS check. Unsolicited agency applications will be treated as a gift.