Patient Experience Advisor | Hybrid UK Role

Patient Experience Advisor | Hybrid UK Role

Full-Time 20250 - 24750 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Deliver exceptional service to patients through calls and secure messaging.
  • Company: Join Pharmacy2U, a leading healthcare provider focused on patient care.
  • Benefits: Enjoy a hybrid work schedule, competitive pay, and comprehensive training.
  • Other info: Fast-paced environment with opportunities for growth and development.
  • Why this job: Make a real difference in patients' lives while working in a supportive team.
  • Qualifications: Strong communication skills and a passion for patient care.

The predicted salary is between 20250 - 24750 Β£ per year.

Pharmacy2U is seeking a Patient Advisor in London with a hybrid schedule (2-3 days in the office).

The role includes delivering a discreet, responsive service to patients and prioritising safety with high standards of care.

You will join a fast-paced, patient-centric team and handle enquiries via telephone and secure messaging, ensuring first-contact resolution where possible.

Training lasts 6–8 weeks in-office before transitioning to hybrid work.

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Patient Experience Advisor | Hybrid UK Role employer: Pharmacy2U

Pharmacy2U is an exceptional employer that prioritises patient care and employee development, offering a dynamic work environment in London. With a strong focus on training and support, employees benefit from a hybrid work model that promotes work-life balance while being part of a dedicated team committed to delivering high-quality service. Join us to grow your career in a meaningful role where your contributions directly impact patient experiences.

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Contact Details:

Pharmacy2U Recruitment Team

We think you need these skills to ace Patient Experience Advisor | Hybrid UK Role

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Empathy
Time Management
Adaptability