Pharmacy Technician NVQ3 – Patient‑Focused, UK Registered

At Pharmacierge, we are redefining the private pharmacy experience in the UK. Based on Wimpole Street, in the heart of the London Harley Street Medical Area, we work closely with leading private clinicians to deliver a seamless, safe, and highly personalised medication service. Our approach is rooted in clinical excellence, compassion, and innovation. We combine cutting-edge technology with a dedicated team of healthcare professionals to ensure that every patient and prescriber receives the same level of care that we would want for our own families.

As a member of our pharmacy team, you’ll play a vital role in maintaining the highest standards of safety, efficiency, and patient care, helping us deliver an exceptional experience at every stage of the journey. As a Pharmacy Technician at Pharmacierge, you will be responsible for ensuring the efficient operation of our pharmacy. Our ideal candidate is a proactive, detail-oriented professional who is dedicated to providing the highest standards of patient care and safety.

We are also actively seeking Accuracy Checking Pharmacy Technicians (ACTs) to join our dynamic team.

Work Arrangements

We are currently recruiting for both full-time and part-time in-person roles. Please note that remote work is not available at this time. Full-time roles involve working 40 hours per week, including participation in a rotational weekend schedule. Part-time roles require a minimum commitment of 25 hours per week. Specific working patterns can be discussed during the application process.

Key Responsibilities:

• Dispense medications accurately against prescriptions, following pharmacy Standard Operating Procedures (SOPs) and UK pharmacy regulations.
• Provide support and guidance to patients and prescribers, responding to clinical and non-clinical queries within your scope of practice.
• Apply the skills and knowledge gained through your NVQ3 Pharmacy Technician training to actively support the wider Pharmacierge team.
• Maintain accurate records and assist with stock control, including ordering, replenishment, and expiry checks.
• Support safety and quality assurance initiatives, including identifying and reporting any discrepancies or concerns related to medication safety.

Requirements

To be considered for the Pharmacy Technician role at Pharmacierge, you must have the following qualifications and experience:

• Hold an NVQ Level 3 Pharmacy Technician Qualification (or equivalent as recognised by the General Pharmaceutical Council).
• Be a Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC).
• Demonstrate strong knowledge of pharmacy regulations, policies, and standard operating procedures.
• Exhibit excellent attention to detail and the ability to maintain accuracy in a fast-paced, high-volume environment.
• Possess outstanding communication skills and a patient-centric approach to service delivery.

If you do not meet the requirements for this role but remain interested in joining Pharmacierge, we encourage you to visit our careers page to explore other current and future opportunities that may be better suited to your skills and experience.

Join us at Pharmacierge and be part of the future of private pharmacy care!

At Pharmacierge, we’re committed to supporting our team with a comprehensive and rewarding benefits package that reflects the value of their contributions:

• 28 Days Annual Leave (including Bank Holidays), increasing with tenure (conditions apply).
• Government-Approved Share Option Scheme: Available after a minimum term.
• Employee Discounts Platform: Access to a wide range of retail and lifestyle savings.
• Pharmacy Social Events: Regular team-building and social activities.
• Access to training and CPD Opportunities: Ongoing professional development and training support.

What to Expect from Our Recruitment Process

At Pharmacierge, we use a multi-stage recruitment process for the NVQ3/ACT role to ensure the best possible fit for both you and our team.

• Stage 1 – Application Review - We’ll review your application (usually within 1-2 working days) to ensure it meets the essential criteria for the role.
• Stage 2 – Telephone Interview - If shortlisted, you’ll be invited to self-schedule a short telephone interview with our Recruitment Coordinator or a senior staff member.
• Stage 3 – Video Interview - Successful applicants will then have a remote interview via Microsoft Teams with a senior member of the Pharmacy Team.
• Stage 4 – On-site Visit - If progressing, you'll be invited to visit our pharmacy for a tour, meet the team, and get a feel for the working environment.
• Stage 5 – Final Review - A member of our Senior Leadership Team will review your application and interview feedback. If all criteria are met, we’ll be in touch with a job offer.

Why this approach? We’ve found that transparency and time spent on both sides leads to better long-term satisfaction and retention. Our goal is for you to fully understand the role, and for us to understand you, not just on paper, but as a potential colleague.