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- Tasks: Assist patients with their prescriptions and provide exceptional customer care.
- Company: A compassionate private pharmacy in Greater London.
- Benefits: Competitive salary, medical insurance, and annual leave.
- Why this job: Make a real difference in patients' lives while developing your customer service skills.
- Qualifications: Customer service experience and strong communication skills required.
- Other info: Full-time role with weekend rotations and opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
A private pharmacy company in Greater London is seeking a compassionate Patient Liaison Team member to assist patients via phone and email. The role entails guiding patients through their prescription journey, ensuring they feel valued and informed.
Candidates should possess:
- Customer service experience
- Strong communication skills
- The ability to maintain professionalism in difficult situations
Full-time work involves a 42.5-hour week with weekend rotations and a competitive salary package that includes medical insurance and annual leave.
Patient Liaison: Customer Care (In-Person) in London employer: PHARMACIERGE
Contact Detail:
PHARMACIERGE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Liaison: Customer Care (In-Person) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work in pharmacies or customer care. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for those interviews! Research common questions for patient liaison roles and practice your responses. We want you to showcase your customer service experience and communication skills confidently.
✨Tip Number 3
Show your passion for patient care! During interviews, share stories that highlight your compassion and professionalism in tough situations. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Patient Liaison: Customer Care (In-Person) in London
Some tips for your application 🫡
Show Your Compassion: In your application, let us see your compassionate side! Share experiences where you've helped others, especially in customer service roles. We want to know how you make patients feel valued and supported.
Highlight Communication Skills: Strong communication is key for this role. Make sure to showcase your ability to communicate clearly and effectively, whether it’s through phone or email. We love seeing examples of how you've navigated tricky conversations!
Professionalism is a Must: We understand that not every situation is easy, so highlight your professionalism in challenging scenarios. Share stories that demonstrate your ability to stay calm and collected while providing excellent service.
Apply Through Our Website: Ready to join our team? Make sure to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at PHARMACIERGE
✨Know the Company Inside Out
Before your interview, take some time to research the pharmacy company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about assisting patients, be prepared to share specific examples from your past experiences where you provided excellent customer service. Think of situations where you went above and beyond to help someone, especially in challenging circumstances.
✨Practice Active Listening
During the interview, demonstrate your strong communication skills by practising active listening. Make sure to listen carefully to the interviewer's questions and respond thoughtfully. This will show that you value their input and are ready to engage with patients in a similar manner.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your ability to handle difficult situations. Think about how you would guide a patient who is confused or upset about their prescription. Practising these scenarios can help you articulate your thought process and reassure the interviewer of your professionalism.
