At a Glance
- Tasks: Create a world-class customer experience and educate customers about cannabis products.
- Company: Join PharmaCann, a leading cannabis provider with a vibrant team culture.
- Benefits: Starting pay of $17.15/hr, flexible scheduling, and opportunities for growth.
- Other info: Dynamic work environment with a focus on teamwork and customer engagement.
- Why this job: Be part of an innovative industry and help shape the future of retail.
- Qualifications: Must be 21+, have customer service experience, and strong communication skills.
PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry.
Job Description
The Full Time Budtender is responsible for creating a world-class customer experience for all customers. The Budtender will promote a positive, customer service-oriented, and compliant work environment This position is accountable for executing initiatives that achieve all hospitality goals at the retail PharmaCann location.
The Budtender is responsible for compliance with all policy and procedures and all other operational objectives of the business., as well as executing visual standards and presentation needs to customer requirements, product performance, along with sales and marketing objectives. The Budtender must be passionate about their role and have a strong willingness to help people become educated about cannabis.
Duties and responsibilities or (Essential Functions)
- Meet & exceed personal sales volume and KPI goals.
- Assist in building a great company and business that disrupts the traditional retail model and embrace change.
- Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program.
- Drive repeat business through strong local networking and customer data capture, patient confidence inspiration, and building of patient loyalty.
- Maintain up to date knowledge on products and industry knowledge, including cannabis laws and regulation.
- Proactively answer customer questions and ensure knowledge of products and usage.
- Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge.
- Accountable for accurately utilizing PharmaCann’s Point of Sale system.
- Execute customer transactions with high attention to detail and ensure accuracy in register transactions.
- Execute PharmaCann’s dispensary protocols including safety protocols.
- Complies with all security, safety, and legal requirements.
- Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules.
- Maintain a clean and organized point of sale area.
- This role is required to assist and/or perform other duties as assigned, as well as in other functions of the operation, including but not limited to: call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising.
- Dependent upon the state and/or location, this position may be required to hold a current driver’s license and maintain a good driving record.
- Projects a positive image of the organization to employees, customers, industry, and community.
- Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.
Qualifications
- Minimum 21 years of age (or as required by state regulations)
- A minimum of a High School diploma is required.
- Minimum 2 years’ experience with customer service in a fast-paced retail environment
- Strong analytical skills to assess data, facts, and figures
- Intermediate-level math skills
- Proven expertise and experience to accurately manage a register
- Exceptional customer service skills
- Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner.
- Strong computer-based skills
- Dynamic interpersonal and communication skills
- Business-minded personality
- A highly self-motivated and ethical individual
- Valid driver’s license and ability to successfully pass a Motor Vehicle Record background check (state specific)
Starting pay is $17.15/hr
Working conditions
- Requires weekend/holidays altering rotation
- Requires overtime according to business needs
- Must remove all jewelry, including rings, brooches, watches, pins, earrings, necklaces and visible piercings. In addition, false nails, nail polish, false eyelashes and any other object that may possibly contaminate food is not allowed in the processing/production areas
- Requires work in varying temperature-controlled environments
Physical requirements
Standing, walking, bending, working with hands/arms at an extended horizontally or above head position for long periods and lifting up to 50 pounds, lifting/carrying product totes, pushing carts, moving and making adjustments to process equipment.
Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Full Time Budtender in Shrewsbury employer: PharmaCann
PharmaCann, Inc. is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are empowered to deliver world-class customer experiences in the rapidly evolving cannabis industry. With a strong focus on personal growth and development, team members benefit from comprehensive training, flexible scheduling, and opportunities to engage with the community, all while being part of a company that values compliance and safety. Join us in creating a positive impact and building lasting relationships with our customers in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Full Time Budtender in Shrewsbury
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like PharmaCann, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like PharmaCann!
We think you need these skills to ace Full Time Budtender in Shrewsbury
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at PharmaCann, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at PharmaCann and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show PharmaCann that you’re ready to jump in and contribute right away!
How to prepare for a job interview at PharmaCann
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
