Senior People Experience Coordinator - Cambridge

Do you thrive on creating exceptional employee experiences, delivering first class People support, and ensuring every detail is managed with care and professionalism? This is an exciting opportunity for an experienced HR professional to join Biocair's People team and play a key role in supporting employees across the UK and EMEA. As our Senior People Experience Coordinator, you will be at the heart of the employee lifecycle, including on-boarding, providing trusted People support, coordinating HR administration and systems, supporting employee relations activity, and driving continuous improvement across People processes.

You will work closely with employees, managers and the wider People team to ensure a positive, compliant, and engaging employee experience while helping to deliver strategic People initiatives that support our continued global growth. In this fast-paced role, no two days are the same, so be prepared to expect the unexpected. Resilience, adaptability and the ability to thrive in a dynamic environment are key to success.

Role Responsibilities Overview

• Managing HR administration across the employee lifecycle, including offer letters, contracts, employee changes, family leave, promotions, and leaver processes.
• Acting as the first point of contact for employee People queries, delivering a responsive and customer focused service.
• Providing first line People team support for employees in the UK and EMEA, and in person within our Cambridge office and Warehouse.
• Delivering face to face onboarding for new employees, predominantly at our Cambridge Head office and Sawston Warehouse, with occasional travel to other UK locations.
• Supporting the Head of Global HR Business Partnering with employee relations activity, including note taking in face to face meetings and administration of ER cases.
• Conducting People inductions, Right to Work checks and onboarding activities.
• Maintaining accurate employee records and managing HR systems, reporting, and data integrity.
• Supporting payroll and benefits administration to ensure a positive employee experience.
• Managing and promoting our employee recognition platform and supporting wider People initiatives and projects.
• Supporting policy reviews, process improvements, and People communications across the business.
• Coaching and supporting more junior team members on People administration processes and best practice.

What We Offer You

• Competitive salary: £29,200 – £35,700 per annum
• Competitive Benefits Include:
• Pension, Life Assurance & Group Income Protection
• Private Medical Insurance & Healthcare Cash Plan
• Enhanced Primary & Secondary Caregiver Leave
• 25 days holiday plus Birthday Leave and Volunteering Leave
• Cycle to Work Scheme & Discount Shopping Scheme
• Specsavers Vouchers & Employee Assistance Programme

Work Environment

• Full time (40 hours per week) Monday to Friday, 08:30-17:30
• Hybrid working model
• Minimum of 2 days per week onsite to provide first line People team support for employees in our Cambridge Head Office and Sawston Warehouse with onboarding and employee support activities.
• Occasional travel to other UK sites

Career Growth

• Opportunity to make a visible impact on employee experience across a growing global organisation
• Exposure to a broad range of People activities including HR operations, employee relations, systems, projects and continuous improvement
• Work within a collaborative global People team supporting colleagues across multiple countries

What You'll Bring

• Essential Experience & Knowledge
• Previous experience in an HR Administration, HR Coordinator, People Coordinator or similar administrative experience with strong transferable skills.
• Experience supporting the full employee lifecycle, which includes on-boarding.
• Experience supporting employee relations cases and handling confidential information with discretion.
• Excellent communication and stakeholder management.
• Experience taking accurate notes in employee meetings and maintaining detailed records.
• Understanding of employment legislation, People policies, and compliant HR practices.
• Strong stakeholder management and communication skills.
• Excellent organisational skills and attention to detail.
• Confidence working independently while managing multiple priorities.
• Strong proficiency in Microsoft Office applications and HR systems.
• Desirable
• CIPD Level 3 qualification or equivalent.
• Experience with HRIS reporting and data analysis.
• Exposure to payroll, benefits administration and SharePoint.
• Experience supporting projects and process improvement initiatives.

Biocair is committed to building an inclusive workplace where everyone feels welcome, included, valued and respected. We are an equal opportunity employer and welcome applications from all backgrounds. If you require adjustments during the recruitment process, please contact: globaltalentacquisition@biocair.com

Please note: Applicants must have the right to work in the United Kingdom. Visa sponsorship is not available for this opportunity.

Once we have received your application, our Talent Acquisition team aims to respond within 3 working days. The process typically includes:

• First-stage interview (Teams)
• Second-stage interview (onsite)

This provides the opportunity to meet key stakeholders and experience the team and working environment first hand.

Applications close on: Tuesday 28th July 2026 (we reserve the right to close early should we receive a high volume of strong applications).