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- Tasks: Manage customer orders and shipping while ensuring compliance with regulations.
- Company: Join a dynamic team at Leader, a company dedicated to excellence in customer service.
- Benefits: Enjoy a competitive salary, bonus scheme, 25 days leave, and on-site gym access.
- Why this job: This role offers hands-on experience and growth opportunities in a supportive environment.
- Qualifications: Ideal for self-motivated individuals with strong organisational and communication skills.
- Other info: Ongoing training provided; opportunities to attend industry events.
The predicted salary is between 30000 - 42000 £ per year.
JOB DESCRIPTION: SALES ADMINISTRATOR
Job description updated: July 2025
Reporting to: Sales Admin and Events Manager
Responsibilities to Leader:
- Attending courses or training where recommended
- Support other departments within the company
- To be self-motivated and work with minimal supervision
- Highly organised
- Good interpersonal and communication skills
- Flexible attitude
- Presentable
- Knowledge of Leader Employment Handbook and Company policies
Specific Sales Administrator duties:
The Sales Administrator reports to the Sales Admin and Events Manager and is responsible for over-seeing all Leader’s customer order processing and shipping in-line with shipping regulations both into and out from the UK to customers worldwide.
Admin/Sales Duties:
- Compile and send Quotes, Pro-forma Invoices, Order Acknowledgements and Invoices via SAP
- Inputting data on google docs or other Leader systems regards customer orders, customer invoices, shipping details, customer RMA returns.
- Inputting data on Purchasing database
- Keep Procedures up-to-date
- Understanding Leader price lists
- Complete EUR1/CoO certificate applications
- Help answer enquiries from customers, shippers, suppliers, etc
- Raise RMA’s UK, Europe and WW
- Ensuring that there are adequate supplies of all packaging materials in the packing room
- Keep Sales Admin and Events Manager informed of any issues that impact any orders being processed and completed
Goods In/Out:
- Prepare and create despatch documents
- Package the units for dispatch
- Covered in duties above
- Follow procedure for shipping units with EUR1 certificates.
- Certificates of Origin are actioned as and when required.
- Understand regulations involving movement of batteries
- Book collections for shipments using appropriate shipping agent
- Give clearance details to customs for goods in
- Help receive and sign for goods in, ensuring goods and paperwork are delivered to correct department.
Employment:
- Office based role
- Competitive salary, discretionary bonus scheme and pension scheme
- Opportunities to travel to industry tradeshows, conferences and events where appropriate
- 25 days annual leave plus bank holidays
- Death in Service scheme – 4 x salary
- On site Gym
- Cycle to work scheme
- On-site staff parking with free to use EV charging points
- Medical, dental and optical healthcare scheme
- This role is a learning-focused role. Ongoing training and support will be provided
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Sales Administrator employer: PHABRIX Ltd
Contact Detail:
PHABRIX Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with SAP and Google Docs, as these are essential tools for the Sales Administrator role. Consider taking online courses or tutorials to boost your proficiency in these systems before applying.
✨Tip Number 2
Brush up on your knowledge of shipping regulations and customs procedures, especially regarding EUR1 certificates and Certificates of Origin. This will show your potential employer that you understand the complexities of the role.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock schedule or checklist for managing customer orders and shipping processes. This can be a great talking point during interviews to showcase your proactive approach.
✨Tip Number 4
Network with professionals in the sales administration field through LinkedIn or industry events. Building connections can provide valuable insights and potentially lead to referrals for the position at StudySmarter.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Administrator role. Focus on your organisational abilities, communication skills, and any experience with order processing or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying. Mention specific aspects of the job description, such as your familiarity with SAP or your ability to handle customer enquiries, to demonstrate your fit for the role.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the position, such as attention to detail, flexibility, and the ability to work independently. Provide examples from past experiences where you successfully used these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are key traits for a Sales Administrator.
How to prepare for a job interview at PHABRIX Ltd
✨Show Your Organisational Skills
As a Sales Administrator, being organised is key. Prepare examples of how you've managed multiple tasks or projects simultaneously in the past. This will demonstrate your ability to handle the responsibilities outlined in the job description.
✨Familiarise Yourself with SAP and Google Docs
Since the role involves using SAP and Google Docs for data input and order processing, make sure you brush up on these tools. If you have experience with similar software, be ready to discuss it and how you can quickly adapt to new systems.
✨Understand Shipping Regulations
The job requires knowledge of shipping regulations, especially for international orders. Research common practices and regulations related to shipping goods, particularly into and out of the UK, so you can speak confidently about this during the interview.
✨Demonstrate Good Interpersonal Skills
This role involves communication with customers, suppliers, and other departments. Be prepared to share examples of how you've effectively communicated in previous roles, highlighting your ability to work well with others and resolve any issues that may arise.
