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- Tasks: Lead a team to ensure guests have a safe and enjoyable night experience.
- Company: Top outdoor education provider in beautiful Torquay.
- Benefits: Competitive pay, annual leave, and professional development opportunities.
- Why this job: Make a difference by providing excellent customer service and leadership.
- Qualifications: Strong leadership and customer service skills required.
- Other info: Fixed-term contract with great perks and a supportive team environment.
The predicted salary is between 13 - 16 £ per hour.
A leading outdoor education provider in Torquay is seeking a Night Support Lead. You will oversee the Night Support Assistants, ensuring a comfortable and safe environment for guests while managing issues as they arise. Excellent leadership and customer service skills are essential.
This role offers a fixed-term contract with competitive hourly pay and beneficial perks, including annual leave and professional development opportunities.
Night Support Team Leader — Safe, Customer-Focused Guidance in Torquay employer: PGL
Contact Detail:
PGL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Support Team Leader — Safe, Customer-Focused Guidance in Torquay
✨Tip Number 1
Network like a pro! Reach out to your connections in the outdoor education sector or related fields. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want to see how you align with their mission of providing safe, customer-focused guidance. Show them you’re passionate about the role!
✨Tip Number 3
Practice your leadership skills! Think of scenarios where you’ve successfully managed a team or resolved conflicts. We love to hear about real-life examples that showcase your ability to lead and support others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Night Support Team Leader — Safe, Customer-Focused Guidance in Torquay
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous leadership experience. We want to see how you've successfully managed teams or projects in the past, especially in customer-focused environments.
Emphasise Customer Service Experience: Since this role is all about providing excellent customer service, share specific examples of how you've gone above and beyond for customers. We love hearing about those moments that made a difference!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see why you’d be a great fit for the Night Support Team Leader role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at PGL
✨Know the Company Inside Out
Before your interview, do some digging into the outdoor education provider. Understand their values, mission, and what makes them stand out in Torquay. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Night Support Team Leader, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Be ready to discuss how you can create a comfortable and safe environment for guests.
✨Customer Service is Key
This role emphasises customer service, so think of specific instances where you've gone above and beyond for a customer. Highlight your problem-solving skills and how you handle difficult situations, as this will resonate well with the interviewers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and professional development opportunities. This shows that you're not just interested in the job, but also in how you can grow within the company.
