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For Companies At a Glance
- Tasks: Lead a team to ensure a safe and enjoyable environment for guests at night.
- Company: Join PGL, a fun and inclusive organisation that values teamwork and respect.
- Benefits: Earn £14.81 per hour, enjoy 20 days annual leave, and receive full training.
- Why this job: Make a real difference while developing leadership skills in a supportive setting.
- Qualifications: Customer focus, teamwork skills, and a passion for working with young people.
- Other info: Embrace your uniqueness and thrive in a dynamic, rewarding role.
The predicted salary is between 12 - 16 £ per hour.
Earn £14.81 per hour (our pay system is benchmarked and fair). Fixed Term Contract from March - November 2026.
Responsibilities
- Reporting to the Guest Care Manager, you will be responsible for creating a comfortable, safe and secure environment throughout the night, and leading our Night Support Assistants as required.
- Your responsibilities will include regular patrols of the centre grounds, prompt and efficient resolution of guest issues and complaints, and ensuring accurate record-keeping of accidents and incidents.
- You will also actively seek opportunities to improve centre presentation and compliance, promote positive health and safety behaviours, and support our environmental policy.
About you
We are searching for someone with excellent customer focus and teamwork skills, who is also a confident decision maker and effective leader of people. Ideally you’ll have previous experience working with children/young people in a night support role and managing a team, however this is not essential as full training will be given.
Core values
Above all, it’s our core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK and RESPECT that unite us.
Who we are
A place to thrive. No matter your background, ethnicity, age, neurodivergence or anything else … PGL is a place to be yourself, have fun, use your valuable skills for good and celebrate what makes you brilliantly unique.
Benefits and remuneration
On top of your 20 days annual leave (+ 8
Night Support Team Leader in Torquay employer: PGL
Contact Detail:
PGL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Support Team Leader in Torquay
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at PGL or similar organisations. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and teamwork. We want you to showcase your customer focus and decision-making skills, so think of examples that highlight these traits.
✨Tip Number 3
Show your passion for creating a safe and fun environment! During interviews, share your ideas on how to improve guest experiences and promote health and safety. It’ll show you’re a great fit for our core values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Night Support Team Leader in Torquay
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating a safe and fun environment for our guests.
Tailor Your Experience: Make sure to highlight any relevant experience you have, especially if it involves working with children or leading a team. We love seeing how your background aligns with our core values!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and relate directly to the Night Support Team Leader role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at PGL
✨Know the Core Values
Before your interview, take some time to familiarise yourself with the core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK, and RESPECT. Think about how your own experiences align with these values and be ready to share specific examples that demonstrate your commitment to them.
✨Showcase Leadership Skills
As a Night Support Team Leader, you'll need to lead effectively. Prepare to discuss your leadership style and any relevant experiences where you've successfully managed a team or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers for clarity.
✨Demonstrate Customer Focus
Customer focus is key in this role. Be prepared to talk about times when you've gone above and beyond to ensure customer satisfaction. Highlight any experience you have working with children or young people, as this will show your ability to connect with guests and address their needs.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about the training process for new team leaders or how the organisation promotes teamwork among staff. It’s a great way to demonstrate your enthusiasm and engagement.
