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- Tasks: Welcome guests and assist them during their outdoor adventures.
- Company: Exciting adventure organisation in Hindhead with a friendly atmosphere.
- Benefits: Hourly pay of £13.45, paid overtime, and a full-time contract until November 2026.
- Other info: Perfect opportunity for outdoor lovers seeking a dynamic work environment.
- Why this job: Join a passionate team and create memorable experiences for outdoor enthusiasts.
- Qualifications: Customer service experience and comfort with IT systems required.
The predicted salary is between 27900 - 27900 £ per year.
An adventure organisation in Hindhead is looking for a Guest Support Assistant. This role involves welcoming guests, assisting them during their stay, and ensuring a friendly environment.
Candidates should have:
- Customer service experience
- Comfort with IT systems
- A passion for the outdoors
This is a full-time fixed-term contract from May until November 2026, with an hourly pay of £13.45 and opportunities for paid overtime.
Guest Support Specialist - Outdoor Adventures (FT) in Surrey employer: PGL
Contact Detail:
PGL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Support Specialist - Outdoor Adventures (FT) in Surrey
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they relate to outdoor adventures. This will help you connect with them during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a guest. Being able to share these stories will demonstrate your passion for providing excellent support.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with common systems used in guest support roles. If you can confidently discuss your tech-savviness, it’ll give you an edge over other candidates.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows us that you're keen on joining our adventure-loving team right from the start!
We think you need these skills to ace Guest Support Specialist - Outdoor Adventures (FT) in Surrey
Some tips for your application 🫡
Show Your Passion for the Outdoors: When writing your application, let us know why you love the outdoors! Share any personal experiences or adventures that highlight your enthusiasm. This will help us see how you fit into our adventure-loving team.
Highlight Your Customer Service Skills: Make sure to showcase your customer service experience in your application. We want to know how you've made guests feel welcome and supported in previous roles. Specific examples can really make your application stand out!
Be IT Savvy: Since the role involves using IT systems, mention any relevant tech skills you have. Whether it's booking systems or communication tools, showing us you're comfortable with technology will give you an edge.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at PGL
✨Know Your Stuff About Outdoor Adventures
Before the interview, do some research on the organisation and its outdoor activities. Familiarise yourself with their offerings and values, so you can show your passion for the outdoors and how it aligns with their mission.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you went above and beyond to help someone, as this will demonstrate your ability to create a friendly environment for guests.
✨Get Comfortable with IT Systems
Since the role involves using IT systems, brush up on any relevant software or tools you might encounter. If you have experience with booking systems or customer management software, be ready to discuss that in detail.
✨Bring Your Enthusiasm
Let your passion for the outdoors shine through during the interview. Share personal stories about your adventures and how they’ve shaped your desire to help others enjoy their experiences. A positive attitude can make a big difference!