Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the night team to ensure guest safety and deliver top-notch service.
- Company: Reputable hospitality organisation focused on guest care and safety.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Make a real difference in guest experiences while working independently at night.
- Qualifications: Supervisory experience preferred; First Aid certification is a plus.
- Other info: Join a supportive team in a dynamic hospitality environment.
The predicted salary is between 30000 - 42000 £ per year.
A hospitality organization in the United Kingdom is seeking a Night Support Team Leader. The role involves ensuring the safety and security of the center during night shifts while delivering excellent customer service.
Responsibilities include:
- Emergency response
- Compliance task management
- Effective communication across departments
The ideal candidate holds a First Aid certificate or is willing to obtain one, with prior supervisory experience being desirable. This position offers a unique opportunity to work independently and positively influence guest experiences.
Night Support Team Lead - Guest Care & Safety employer: PGL
Contact Detail:
PGL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Support Team Lead - Guest Care & Safety
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work night shifts. They can give you insider tips and might even know about openings before they're advertised.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in emergency response and customer service. Make sure they know you're ready to keep guests safe and happy!
✨Tip Number 3
Be proactive! If you see a job that fits, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email to express your enthusiasm. It shows you're serious about the role!
✨Tip Number 4
Prepare for the interview! Research common questions for supervisory roles in hospitality and think about how your past experiences relate to the Night Support Team Lead position. Confidence is key!
We think you need these skills to ace Night Support Team Lead - Guest Care & Safety
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you care about guest experiences and safety, so share any relevant experiences that highlight your commitment.
Highlight Your Leadership Skills: As a Night Support Team Lead, you'll need to demonstrate your supervisory experience. Make sure to include examples of how you've successfully led a team in the past, especially in high-pressure situations. We love seeing candidates who can inspire and motivate others!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Use bullet points if necessary to make your skills and experiences stand out.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, we can ensure your application is reviewed promptly. Plus, it’s super easy and user-friendly, so why not give it a go?
How to prepare for a job interview at PGL
✨Know Your Stuff
Make sure you understand the key responsibilities of the Night Support Team Leader role. Brush up on emergency response protocols and compliance tasks, as these will likely come up in the interview. Being able to discuss how you've handled similar situations in the past will show your experience and readiness for the role.
✨Showcase Your Leadership Skills
Since prior supervisory experience is desirable, be prepared to share specific examples of how you've led a team before. Talk about challenges you've faced and how you motivated your team to overcome them. This will demonstrate your capability to manage the night shift effectively.
✨Emphasise Customer Service
As this role involves delivering excellent customer service, think of instances where you've gone above and beyond for guests or clients. Highlight your communication skills and how you ensure guest safety while maintaining a positive experience. This will resonate well with the interviewers.
✨Get Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving abilities in high-pressure situations. Prepare by thinking through potential emergencies you might face during a night shift and how you would handle them. This will show that you're proactive and ready to take charge when it matters most.
