At a Glance
- Tasks: Lead a team to create a welcoming and clean environment for young adventurers.
- Company: Join PGL, a leader in transformative outdoor experiences for children.
- Benefits: Enjoy competitive pay, generous leave, and discounts at over 800 retailers.
- Other info: Inclusive workplace with growth opportunities across the UK and France.
- Why this job: Make a real difference in children's lives while developing your leadership skills.
- Qualifications: 3+ months housekeeping experience and a Health & Safety qualification preferred.
The predicted salary is between 11.7 - 14.3 £ per hour.
Earn £29,888.31 (live off rate) per annum (our pay system is benchmarked, transparent and fair). Permanent Contract.
Create a home away from home. PGL is a world where children achieve the ‘impossible'. Our residential adventure camps create extraordinary breakthroughs through active and life-affirming experiences in the great outdoors. But that's not all… we're part of something bigger. We're powered by PGL Beyond, a group of inspiring companies with a common purpose to deliver enriching and transformative experiences to the next generation. Will you join us?
Make a difference as a Housekeeping Team Leader. Many children are nervous about staying away from home. At PGL we take pride in making our young explorers as welcome as possible with a comfortable & clean environment. A great night's sleep in a freshly made bed will leave them raring for a new day of adventure!
Reporting to the Housekeeping Manager, you'll be accountable for leading a team of Housekeeping Assistants to ensure all our guest & communal areas look and feel warm and welcoming, creating fantastic first impressions and making our visitors feel at home.
Is this you? You'll need great interpersonal skills to assist and engage with our guests, leadership ability to inspire and lead your team, and confidence and problem-solving talent to resolve any issues that stand in the way of delivering excellent guest experiences.
We're looking for individuals with 3+ months experience within a housekeeping role and a recognisable qualification in Health & Safety. Experience of supervising a team is a bonus, but not essential for this position.
Above all, it's our core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK and RESPECT that unite us.
A place to thrive. No matter your background, ethnicity, sexuality/gender identity, SEND, neurodivergence or anything else… PGL is a place to be yourself, have fun, use your valuable skills for good and celebrate what makes you brilliantly unique.
Fair pay and benefits for all. On top of your 20 days annual leave (+ 8 bank holidays), you'll also enjoy your birthday off, have paid volunteering days to help worthwhile causes and the option to purchase additional holiday. A career with ongoing growth, aided development, mentoring, multiple pathways and opportunities to work across different UK or French locations.
24/7 access to our Wellbeing Hub alongside our Employee Assistance Program. Sector leading family friendly policies and a contributory pension. Access to our financial wellbeing platform where you can borrow or save directly from your salary. Free/discounted PGL breaks for your family & discounts at 800+ retailers.
We hire the best talent and value a diverse, inclusive team; so, we are dedicated to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete. However, our top priority is the safety of the guests on our centres. Therefore, all employees must undergo an Enhanced criminal records check (known as DBS or PVG), which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate). Convictions related to violence, drugs, or safeguarding may affect your application. Not all convictions will disqualify you, as we assess each case individually.
Housekeeping Team Leader in Kent employer: PGL
PGL is an exceptional employer that prioritises fair pay, offering a competitive salary aligned with the real Living Wage, alongside generous benefits such as 20 days annual leave, additional time off for volunteering, and access to a Wellbeing Hub. Our inclusive work culture fosters personal growth through tailored career development opportunities and mentorship, ensuring every employee can thrive and contribute to creating unforgettable learning experiences for children. With flexible working options available at our vibrant Support Centres in Blackpool or Ross on Wye, we are committed to making a positive impact while celebrating the unique qualities of each team member.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Team Leader in Kent
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like PGL. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to PGL
Don't be shy about reaching out to PGL directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Team Leader in Kent
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about PGL and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at PGL
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
