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- Tasks: Lead a team to create a welcoming and clean environment for young adventurers.
- Company: Join PGL, a leader in transformative outdoor experiences for children.
- Benefits: Enjoy 20 days annual leave, birthday off, and paid volunteering days.
- Why this job: Make a real difference in children's lives while developing your leadership skills.
- Qualifications: 3+ months housekeeping experience; team supervision is a bonus.
- Other info: Diverse and inclusive workplace with excellent growth opportunities.
The predicted salary is between 25000 - 35000 £ per year.
Create a home away from home. PGL is a world where children achieve the ‘impossible’. Our residential adventure camps create extraordinary breakthroughs through active and life-affirming experiences in the great outdoors.
Make a difference as a Housekeeping Team Leader. Many children are nervous about staying away from home. At PGL we take pride in making our young explorers as welcome as possible with a comfortable & clean environment. A great night’s sleep in a freshly made bed will leave them raring for a new day of adventure!
Reporting to the Housekeeping Manager, you’ll be accountable for leading a team of Housekeeping Assistants to ensure all our guest & communal areas look and feel warm and welcoming, creating fantastic first impressions and making our visitors feel at home.
Key Responsibilities
- You’ll need great interpersonal skills to assist and engage with our guests.
- Leadership ability to inspire and lead your team.
- Confidence and problem-solving talent to resolve any issues that stand in the way of delivering excellent guest experiences.
Qualifications
- 3+ months experience within a housekeeping role.
- Recognisable qualification in Health & Safety.
- Experience of supervising a team is a bonus, but not essential.
Core Values
Our core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK and RESPECT unite us. We’re a Place to Thrive. No matter your background, ethnicity, sexuality/gender identity, SEND, neurodivergence or anything else… PGL is a place to be yourself, have fun, use your valuable skills for good and celebrate what makes you brilliantly unique.
Benefits
- 20 days annual leave (+ 8 bank holidays).
- Birthday off.
- Paid volunteering days to help worthwhile causes and the option to purchase additional holiday.
- A career with ongoing growth, aided development, mentoring, multiple pathways and opportunities to work across different UK or French locations.
- 24/7 access to our Wellbeing Hub alongside our Employee Assistance Program.
- Sector leading family friendly policies and a contributory pension.
- Access to our financial wellbeing platform where you can borrow or save directly from your salary.
- Free/discounted PGL breaks for your family & discounts at 800+ retailers.
Contact
For any enquiries specific to this role please email katy.morgan@pgl.co.uk.
Additional Information
We hire the best talent and value a diverse, inclusive team; so, we are dedicated to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete. Simply email or call us with detail around the adjustments you need. However, our top priority is the safety of the guests on our centres. Therefore, all centre based employees and some specific Head Office employees must undergo an Enhanced criminal records check (known as DBS or PVG), which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate). Convictions related to violence, drugs, or safeguarding may affect your application. Not all convictions will disqualify you, as we assess each case individually.
Housekeeping Team Leader in Hindhead employer: PGL
Contact Detail:
PGL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Leader in Hindhead
✨Tip Number 1
Get to know the company culture! Before your interview, check out PGL's values and mission. This will help you connect with the team and show that you're genuinely interested in creating a welcoming environment for the kids.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've led a team or solved problems in previous roles. Being able to share these experiences will demonstrate your ability to inspire and manage your housekeeping team effectively.
✨Tip Number 3
Be ready to engage! During the interview, show off your interpersonal skills by asking questions about the role and the team. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your personality and passion for making a difference in children's lives.
We think you need these skills to ace Housekeeping Team Leader in Hindhead
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for creating a welcoming environment shine through. We want to see how much you care about making our young explorers feel at home!
Highlight Relevant Experience: Make sure to mention any previous housekeeping roles or leadership experience you have. We love seeing how your background aligns with the responsibilities of a Housekeeping Team Leader.
Be Yourself: At StudySmarter, we value authenticity. Don’t be afraid to show your personality in your application. We’re looking for someone who fits our core values of FUN, SAFETY, and TEAMWORK!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly!
How to prepare for a job interview at PGL
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Housekeeping Team Leader. Familiarise yourself with the key tasks, such as leading a team and ensuring a welcoming environment for guests. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams, even if it's informal. Think of examples where you've inspired or motivated others, resolved conflicts, or improved team performance. Highlighting these skills will demonstrate that you can effectively lead the housekeeping team at PGL.
✨Emphasise Interpersonal Skills
Since this role involves engaging with guests, be ready to share examples of how you've provided excellent customer service in the past. Talk about how you handle nervous guests and create a warm atmosphere, as this aligns perfectly with PGL's mission to make children feel at home.
✨Align with PGL's Core Values
Familiarise yourself with PGL's core values: FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK, and RESPECT. During the interview, weave these values into your responses to show that you resonate with their culture. This will help you stand out as a candidate who fits well within their team.
