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- Tasks: Welcome guests and assist with queries to enhance their experience.
- Company: Leading adventure organisation passionate about the great outdoors.
- Benefits: Competitive pay, paid overtime, and exciting perks.
- Why this job: Join a fun team and create unforgettable experiences for visitors.
- Qualifications: Customer service experience and a love for outdoor adventures.
- Other info: Full-time role with opportunities for growth in a vibrant environment.
The predicted salary is between 26000 - 30000 £ per year.
A leading adventure organization in Hindhead seeks a Guest Support Assistant to provide exceptional service to visitors. The role includes welcoming guests and assisting them with any queries during their stay. Applicants should possess customer service experience and a love for the great outdoors, thriving in team environments. This full-time position offers a salary of £12.60 per hour with opportunities for paid overtime, along with various benefits and perks.
Guest Experience Ambassador in Hindhead employer: PGL
Contact Detail:
PGL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Ambassador in Hindhead
✨Tip Number 1
Get to know the company! Research their values and mission, especially how they relate to guest experience. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their adventure.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a guest or resolved a tricky situation. Being able to share these experiences will make you stand out as a candidate who truly understands the role.
✨Tip Number 3
Network with current employees or others in the industry. They can provide insights into the company culture and what it takes to succeed as a Guest Experience Ambassador. Plus, a referral can give you a leg up in the application process!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and eager to join our team.
We think you need these skills to ace Guest Experience Ambassador in Hindhead
Some tips for your application 🫡
Show Your Passion for the Outdoors: When you're writing your application, let us know about your love for the great outdoors! Share any experiences you've had that highlight your enthusiasm for nature and adventure, as this will resonate with our values.
Highlight Your Customer Service Skills: Make sure to showcase your customer service experience in your application. We want to see how you've gone above and beyond to help guests in previous roles, so include specific examples that demonstrate your skills.
Be Yourself: We’re looking for genuine individuals who can connect with our guests. Don’t be afraid to let your personality shine through in your application. A bit of authenticity goes a long way!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the easiest way for us to review your details and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at PGL
✨Know Your Stuff
Before the interview, make sure you research the adventure organisation thoroughly. Understand their values, mission, and the types of experiences they offer. This will help you tailor your answers and show that you're genuinely interested in being a Guest Experience Ambassador.
✨Show Your Passion for Customer Service
Since the role is all about providing exceptional service, be ready to share specific examples from your past experiences where you went above and beyond for a customer. Highlight your love for the outdoors and how it enhances your ability to connect with guests.
✨Team Player Vibes
This position thrives in a team environment, so be prepared to discuss how you work well with others. Share stories that demonstrate your collaboration skills and how you contribute positively to a team dynamic, especially in high-pressure situations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, what a typical day looks like, or how they measure guest satisfaction. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.
