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- Tasks: Welcome guests and provide exceptional support during their adventure stay.
- Company: Leading adventure organisation in the UK with a passion for enriching lives.
- Benefits: Competitive pay, overtime opportunities, birthday off, and access to a Wellbeing Hub.
- Why this job: Join a dedicated team making a difference in children's lives through outdoor experiences.
- Qualifications: Customer service experience with a friendly and professional approach.
- Other info: Exciting environment with opportunities for personal growth and development.
The predicted salary is between 24000 - 36000 £ per year.
A leading adventure organization in the UK is seeking a Guest Support Assistant to provide an outstanding welcome and assist guests during their stay. Candidates should possess customer service experience, with a friendly and professional approach.
PGL offers competitive pay, opportunities for overtime, and several employee benefits, including birthday off and access to a Wellbeing Hub.
Join a passionate team dedicated to enriching children's lives through adventure and outdoor experiences.
Guest Experience Ambassador employer: PGL
Contact Detail:
PGL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Ambassador
✨Tip Number 1
Make sure to showcase your customer service experience during interviews. We want to hear about specific situations where you went above and beyond for guests. This will help us see how you can contribute to creating an outstanding welcome!
✨Tip Number 2
Research the organisation and its values before your interview. Understanding our mission to enrich children's lives through adventure will show us that you're genuinely interested in being part of the team. Plus, it gives you great talking points!
✨Tip Number 3
Practice your communication skills! As a Guest Experience Ambassador, you'll need to be friendly and professional. We recommend doing mock interviews with friends or family to get comfortable expressing yourself clearly and confidently.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us online.
We think you need these skills to ace Guest Experience Ambassador
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and professional side shine through. We want to see your unique personality, so don’t be afraid to inject a bit of warmth and enthusiasm into your words!
Highlight Relevant Experience: Make sure to showcase any customer service experience you have. We’re looking for candidates who can provide an outstanding welcome, so share specific examples of how you've done this in the past.
Tailor Your Application: Take a moment to tailor your application to the Guest Experience Ambassador role. Mention why you’re passionate about enriching children’s lives through adventure and outdoor experiences – it’ll make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at PGL
✨Know the Company
Before your interview, take some time to research the adventure organisation. Understand their mission, values, and the types of experiences they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Guest Experience Ambassador, your customer service skills are crucial. Prepare specific examples from your past experiences where you went above and beyond for a guest or resolved a challenging situation. This will demonstrate your ability to provide an outstanding welcome and support.
✨Emphasise Team Spirit
PGL is all about teamwork and enriching children's lives through adventure. Be ready to discuss how you work well in a team setting. Share stories that highlight your collaborative spirit and how you contribute to a positive atmosphere among colleagues and guests alike.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, opportunities for growth, or how they measure guest satisfaction. This shows that you’re engaged and serious about the role, plus it gives you valuable insights into what it’s like to work there.
