AIGL Team Leader in Cromer

Part-Year Permanent Contract from February to November. Earn £13.78 per hour (our pay system is benchmarked and fair). Accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities.

Overview: PGL is a world where children achieve the ‘impossible’. Our residential adventure camps create extraordinary breakthroughs through life-affirming experiences in the great outdoors. We’re part of PGL Beyond, a group of inspiring companies with a shared purpose to deliver enriching and transformative experiences to the next generation. Will you join us?

Role: Make a difference as an AIGL Team Leader. This is an amazing opportunity to take your career to the next level. You’ll lead a team of AIGLs; delivering safe, engaging, and enjoyable experiences. You’ll inspire your team, provide engaging training, and monitor performance in the workplace while delivering activities and evening programs to ensure guests have a great time. You’ll interact with children and families, create great first impressions, gather feedback, problem-solve, and make suggestions to the Guest Experience Manager. You’ll be the main point of contact for parents and guardians of children visiting independently, and you will be on rota as the overnight on-call duty manager.

Responsibilities:

• Able to demonstrate energy, drive and commitment.
• Ability to treat people in a fair, consistent and respectful manner and value diversity.
• Effective in developing and maintaining working relationships to ensure high levels of customer service.
• Excellent organisational skills, communication and time management.
• Passionate about making a positive difference to young lives.
• Previous experience of leading teams is desirable (but not essential).

Values and Environment: Above all, it’s our core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK and RESPECT that unite us. A place to thrive. No matter your background, ethnicity, sexuality/gender identity, SEND, neurodivergence or anything else, PGL is a place to be yourself, have fun, use your valuable skills for good and celebrate what makes you brilliantly unique.

Benefits: On top of your 20 days annual leave (+ 8 bank holidays), you’ll also enjoy your birthday off, have paid volunteering days to help worthwhile causes and the option to purchase additional holiday. A career with ongoing growth, development, mentoring, multiple pathways and opportunities to work across different UK or French locations. 24/7 access to our Wellbeing Hub alongside our Employee Assistance Program. Sector-leading family-friendly policies and a contributory pension. Access to our financial wellbeing platform where you can borrow or save directly from your salary. Free/discounted PGL breaks for your family and discounts at 800+ retailers.

We hire the best talent and value a diverse, inclusive team; we are dedicated to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete. However, our top priority is the safety of the guests on our centres. Therefore, all centre-based employees and some Head Office employees must undergo an Enhanced criminal record check (DBS or PVG), which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate). Convictions related to violence, drugs, or safeguarding may affect your application. Not all convictions will disqualify you; we assess each case individually.