At a Glance
- Tasks: Lead a support team to ensure safety and comfort for guests overnight.
- Company: Top adventure camp provider in the UK with a focus on guest experience.
- Benefits: Competitive pay, annual leave, paid volunteering days, and growth opportunities.
- Why this job: Make a difference in young people's lives while enjoying a fun work environment.
- Qualifications: Experience with children or young people and strong teamwork skills.
- Other info: Join a passionate team dedicated to creating memorable experiences.
The predicted salary is between 30000 - 42000 Β£ per year.
A leading adventure camp provider in the United Kingdom is seeking a Night Support Team Leader to ensure a safe and comfortable environment overnight while leading the support team. The ideal candidate will possess excellent customer focus and teamwork skills and have experience with children or young people.
Responsibilities include:
- Conducting patrols
- Addressing guest issues
- Maintaining a positive, safe atmosphere
Competitive pay and great benefits are offered including annual leave, paid volunteering days, and professional growth opportunities.
Night Support Team Leader: Safe, Guest-Focused Leadership in Ashford employer: PGL
Contact Detail:
PGL Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Night Support Team Leader: Safe, Guest-Focused Leadership in Ashford
β¨Tip Number 1
Network like a pro! Reach out to your connections in the adventure camp industry or related fields. A friendly chat can lead to insider info about job openings or even a referral.
β¨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience with children or young people makes you the perfect fit for the Night Support Team Leader role. We want you to shine!
β¨Tip Number 3
Show off your customer focus skills during interviews. Share specific examples of how you've handled guest issues in the past. This will demonstrate your ability to maintain a positive atmosphere.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged.
We think you need these skills to ace Night Support Team Leader: Safe, Guest-Focused Leadership in Ashford
Some tips for your application π«‘
Show Your Leadership Skills: When writing your application, make sure to highlight any previous leadership experience you have. We want to see how you've successfully led teams or projects, especially in environments similar to adventure camps.
Focus on Customer Service: Since the role is all about ensuring a safe and comfortable environment for guests, share examples of how you've provided excellent customer service in the past. We love candidates who can demonstrate a guest-focused mindset!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to the experiences and skills that make you a great fit for the Night Support Team Leader role.
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for this exciting opportunity with us.
How to prepare for a job interview at PGL
β¨Know the Camp Inside Out
Before your interview, make sure you research the adventure camp thoroughly. Understand its values, mission, and the types of experiences it offers to guests. This will help you demonstrate your genuine interest and show how your leadership style aligns with their focus on safety and guest satisfaction.
β¨Showcase Your Teamwork Skills
As a Night Support Team Leader, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully worked in a team or led a group, especially in challenging situations. Highlight how you foster collaboration and maintain a positive atmosphere, which is crucial for this role.
β¨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle guest issues. Think of specific scenarios you might face at the camp and how you would address them. Practising these responses will help you feel more confident and articulate during the interview.
β¨Emphasise Your Experience with Young People
Since the role involves working with children and young people, be ready to discuss your relevant experience. Share stories that highlight your ability to connect with young guests, ensure their safety, and create a fun environment. This will show that you're not just a leader but also someone who genuinely cares about the well-being of the campers.