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- Tasks: Support young guests overnight, ensuring their safety and happiness.
- Company: Join PGL, a leader in adventure and outdoor experiences for children.
- Benefits: Earn £13.60/hour, enjoy generous accommodation packages, and get your birthday off!
- Why this job: Be a hero for kids, creating unforgettable memories while having fun yourself.
- Qualifications: No experience needed; just bring your passion for adventure and teamwork.
- Other info: Inclusive environment with great career development and perks at top retailers.
The predicted salary is between 13 - 16 £ per hour.
We’re so proud to say that we are real Living Wage accredited. This means we will continue to pay well above the National Minimum Wage, so our pay rate is £13.60.
Fixed Term Contract from April until October. Working 40 hours over 4 days (21:15-07:15); four nights on and four nights off. Accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities.
About PGL: Do you believe in the power of adventure? PGL is a world where children achieve the ‘impossible’. Our residential adventure camps create extraordinary breakthroughs by instilling a love of adventure and the great outdoors, encouraging independence and empowering them to achieve amazing things in the future. Our purpose is to enrich the lives of young people through the transformative power of adventure.
Role: Night Support Assistant. Staying away from home for the first time can be nerve-wracking! Our Night Support Assistants are the overnight heroes that make sure every guest is happy, secure and safe during the night. For most of our young guests, simply knowing that there’s a caring adult nearby gives them the peace of mind they need for a great sleep – but for the times when they need help, our team of Night Support Assistants are there for them.
Who we’re looking for: No experience needed, your character is what we value most. PGL people are:
- Passionate about adventure and the great outdoors
- Friendly people who flourish in team environments
- Determined and resilient (peak periods are challenging)
Above all, it’s our core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK and RESPECT that unite us.
A place to thrive: No matter your background, ethnicity, age, neurodivergence or anything else … PGL is a place to be yourself, have fun, make lifelong friends and celebrate what makes you brilliantly unique.
Fair pay and benefits for all:
- Happy holidays! On top of your annual leave, you’ll also get your birthday off and paid volunteering days to help worthwhile causes
- 24/7 access to our Wellbeing Hub alongside our Employee Assistance Program
- Access to our financial wellbeing platform for financial assistance if you need it
- Training and mentoring programme, career pathways, aided development and qualifications in future seasons
- Big savings and exclusive perks at 100s of high street retailers, PGL discounted holidays and 20% discount in all our on-site shops
PGL is part of PGL Beyond, a group of innovative companies transforming the world of adventure through enriching experiences and breakthroughs.
For any enquiries specific to this role please email resourcing@pgl.co.uk. We hire the best talent and value a diverse, inclusive team; so, we are dedicated to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete. Simply email or call us with detail around the adjustments you need. However, our top priority is the safety of the guests on our centres. Therefore, all centre based employees and some specific Head Office employees must undergo an Enhanced criminal record check (known as DBS or PVG), which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate). Convictions related to violence, drugs, or safeguarding may affect your application. Not all convictions will disqualify you, as we assess each case individually.
Night Support Assistant in Ashford employer: PGL
Contact Detail:
PGL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Support Assistant in Ashford
✨Tip Number 1
Get to know PGL and what we stand for! Dive into our values of FUN, SAFETY, and TEAMWORK. When you understand our mission to enrich young lives through adventure, you can show us how you fit right in during your interview.
✨Tip Number 2
Be yourself! We’re all about character over experience. Share your passion for the outdoors and any personal stories that highlight your friendly nature and resilience. Authenticity goes a long way with us!
✨Tip Number 3
Prepare for those peak periods! Think about how you handle challenges and stress. We want to hear how you stay calm and supportive when things get busy, especially during the night shifts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re keen on joining the PGL family. Don’t forget to follow up if you haven’t heard back – we love proactive candidates!
We think you need these skills to ace Night Support Assistant in Ashford
Some tips for your application 🫡
Be Yourself: We want to see the real you! When you're writing your application, let your personality shine through. Share your passion for adventure and how you connect with young people – that's what we value most!
Tailor Your Application: Make sure to read the job description carefully and highlight how your experiences align with our core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK, and RESPECT. This shows us that you understand what we're all about!
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and get to the point – we appreciate brevity! This helps us quickly see why you’d be a great fit for the Night Support Assistant role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it’s super simple to navigate!
How to prepare for a job interview at PGL
✨Show Your Passion for Adventure
Make sure to express your enthusiasm for adventure and the outdoors during the interview. Share any personal experiences that highlight your love for nature or working with young people. This will resonate well with the values of PGL and show that you’re a great fit for the Night Support Assistant role.
✨Emphasise Teamwork and Inclusivity
PGL values teamwork and inclusivity, so be ready to discuss how you thrive in team environments. Think of examples where you’ve worked collaboratively with others or supported someone in need. This will demonstrate that you embody their core values and can contribute positively to the team.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, especially regarding guest safety and support. Practice responses to scenarios like dealing with a nervous child or managing a challenging night shift. This will help you feel more confident and show that you’re prepared for the responsibilities of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and mentoring programme or how the team supports each other during peak periods. This shows your genuine interest in the role and helps you understand if PGL is the right fit for you.