At a Glance
- Tasks: Lead and inspire a team of Travel Advisors to achieve sales goals and deliver amazing customer experiences.
- Company: Join PGL Beyond, a leader in educational travel that empowers young people.
- Benefits: Earn £27,942 plus £5,000 commission, enjoy 20 days holiday, and access wellbeing support.
- Other info: Dynamic environment with tailored career development and a focus on personal growth.
- Why this job: Make a real impact while helping others explore and grow through travel.
- Qualifications: Experience in sales or customer service, with strong leadership and problem-solving skills.
The predicted salary is between 23900 - 31600 € per year.
Previous experience in a Sales or Customer Service role, ideally telephone-based and full of great customer moments.
A knack for building strong, successful teams where people feel supported and ready to shine.
Confidence influencing and negotiating with all kinds of internal and external stakeholders.
A natural problem-solver with a positive, upbeat "Can Do!" attitude.
Resilient, results-driven, and calm under pressure, with a history of delivering great work to tight deadlines.
Leads by example with brilliant customer service, regularly checking in to make sure the team is delivering amazing experiences every time.
Dives into the root causes of customer service issues, spotting what needs to change and suggesting smart, practical improvements.
Gets involved in networking opportunities, making connections that help you, your team and the business grow.
Reflective and thoughtful, you learn from decisions and use that insight to make even better choices next time.
Keeps the team focused on what matters most, knowing when to delegate and how to keep everything running smoothly and efficiently.
We are NST. We’ve been creating school trips in the UK, Europe and worldwide which educate, inspire and enable children to develop a sense of independence for over 50 years. Our educational experiences have lasting, positive impacts to expand horizons and unlock potential.
Be a part of a company that values excellence and personal advancement. We will prioritise your professional growth with tailored career development opportunities, mentorship programs and ongoing training.
No matter your background, ethnicity, age, neurodivergence or anything else… PGL is a place to be yourself, realise your full potential and celebrate what makes you brilliantly unique. Fair pay and benefits for all.
Happy holidays - 20 days annual leave, which accrues with length of service up to 30 days (+ bank holidays). You’ll also enjoy an extra day off on your birthday and the opportunity to purchase additional leave!
Paid time-off to volunteer your time to worthwhile causes.
Sector leading family friendly policies and a contributory pension.
24/7 access to our Wellbeing Hub alongside our Employee Assistance Program.
Access to our financial wellbeing platform for financial support if you need it.
Big savings and exclusive perks at 100s of high street retailers.
PGL discounted holidays and 20% discount in all our on-site shops.
Sales Team Leader employer: PGL Travel
PGL is an exceptional employer that prioritises the growth and wellbeing of its employees, offering tailored career development opportunities and a supportive work culture. Located in Blackpool, our office fosters a collaborative environment where Sales Team Leaders can inspire their teams to achieve outstanding results while enjoying generous benefits such as competitive pay, flexible leave options, and access to a comprehensive Wellbeing Hub. Join us in making a meaningful impact on young people's lives through educational travel experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Team Leader
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media, read up on their values, and see how they interact with customers. This will help you tailor your answers and show that you're a great fit for their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your previous sales experience and how you've built successful teams. Use specific examples that highlight your problem-solving skills and your positive attitude. We want to hear your stories!
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Making connections can give you insider info and might even lead to a referral. Plus, it shows you're proactive and genuinely interested in the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that Sales Team Leader role!
We think you need these skills to ace Sales Team Leader
Some tips for your application 🫡
Show Off Your Sales Skills:Make sure to highlight your previous experience in sales or customer service roles. We want to see those great customer moments you've created and how you've built strong teams. Share specific examples that showcase your knack for influencing and negotiating!
Be a Problem-Solver:We love a natural problem-solver! In your application, mention times when you've dived into customer service issues and suggested practical improvements. Show us your positive, 'Can Do!' attitude and how it helped you overcome challenges.
Lead by Example:As a Sales Team Leader, leading by example is key. Talk about how you've supported your team in delivering brilliant customer service and how you keep everyone focused on what matters most. We want to know how you motivate and inspire others!
Apply Through Our Website:Don't forget to apply through our website! It's the best way for us to receive your application and get to know you better. We can't wait to see how you can make a difference as part of our team!
How to prepare for a job interview at PGL Travel
✨Know Your Sales Stuff
Brush up on your sales techniques and customer service experiences. Be ready to share specific examples of how you've built strong teams and delivered exceptional customer moments. This will show that you understand the role and can lead by example.
✨Show Off Your Problem-Solving Skills
Prepare to discuss times when you've tackled customer service issues head-on. Think about the root causes you identified and the practical improvements you suggested. This will highlight your natural problem-solving abilities and your positive 'Can Do!' attitude.
✨Demonstrate Your Leadership Style
Think about how you motivate and support your team. Be ready to talk about your coaching methods, how you provide feedback, and how you keep everyone focused on business targets. This will help them see you as a leader who champions wellbeing and development.
✨Network Like a Pro
Since networking is key, come prepared with examples of how you've made connections that benefited your team or previous employers. This shows you're proactive and understand the importance of building relationships in driving business growth.
