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- Tasks: Support recruitment for activity instructors and hospitality roles across PGL centres.
- Company: Join a vibrant team at PGL, dedicated to creating unforgettable experiences.
- Benefits: Competitive salary, generous holiday allowance, and exclusive discounts.
- Why this job: Make a real impact by shaping teams that enhance guest experiences.
- Qualifications: Experience in customer service or recruitment, with strong communication skills.
- Other info: Flexible work options and opportunities for personal growth.
The predicted salary is between 25736 - 25736 £ per year.
Overview
We are currently looking to appoint a Resourcing Officer to join a busy, dynamic department, responsible for meeting PGL\’s staffing requirements. It is crucial to ensure that PGL can attract, retain and develop staff across all departments. Resourcing Officers are responsible for the full range of recruitment, from vetting through to offer, ensuring our guests continue to receive the experience they expect at PGL. Reporting to the Resourcing Team Leader, the successful applicant will concentrate on recruiting activity and hospitality staff for our PGL centres alongside key administrative responsibilities. We are looking for a highly motivated, enthusiastic, efficient people person who works well under pressure, has excellent communication skills and has a fine attention to detail.
Responsibilities
- Assessment and vetting of new and returning applicants;
- Working closely with General Managers and centre HR teams to discuss staffing requirements;
- Using relevant reports to ensure that staffing levels are achieved;
- Conducting interviews to select the strongest candidates, making sure that they are placed in the most suitable role;
- Proactive communication with candidates to ensure they have all the information that they require and that they have given us all the details that we need prior to them starting in their new role;
- Contracting of successful candidates;
- Attending open days and career events;
Qualifications
- Previous recruitment or customer service experience would be an advantage, as would prior experience in an operational role within PGL.
Benefits
- Happy holidays – time to recharge and enjoy time away from the workplace. You\’ll also enjoy an extra day off on your birthday!
- Investing in your future – with sector leading family friendly policies and a contributory pension
- Good living, for less – access to big savings and exclusive perks that span a huge range of retailers and service providers. Plus PGL discounted holidays and 20% discount in all our on-site shops
- Take care of mind, body and soul – your wellbeing is top priority, so we\\\’ve created a WELLBEING HUB for all our colleagues alongside access to Employee Assistance Program and cycle to work scheme
- Smart saving, affordable borrowing – access to our financial wellbeing platform for financial support when you need it. This includes easy and affordable saving and borrowing directly from your salary, plus useful guides on how to effectively manage your money.
- Doing good does you good – paid time-off to volunteer your time to worthwhile causes.
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Resourcing Officer employer: PGL Travel
Contact Detail:
PGL Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resourcing Officer
✨Tip Number 1
Get to know the company culture! Before your interview, check out PGL's values and mission. This way, you can show how your passion for people aligns with their goals. It’s all about making that connection!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer-centric experience and how you can bring positive energy to the team.
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, ask about the team dynamics or what a typical day looks like for a Resourcing Officer. This shows you’re genuinely interested and helps you figure out if it’s the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining a team that makes a real impact at PGL!
We think you need these skills to ace Resourcing Officer
Some tips for your application 🫡
Show Your Passion for People: In your application, let us know why you're passionate about working with people. Share any experiences that highlight your enthusiasm for recruitment or customer service. We want to see that you genuinely care about bringing the right team members on board!
Be Organised and Detail-Focused: Since this role involves a lot of admin tasks, make sure your application reflects your organisational skills. Use bullet points or clear headings to make it easy for us to see how you tick off tasks efficiently. Remember, the little things matter!
Communicate Clearly: Your written communication should be clear and engaging. Whether it's your cover letter or CV, make sure you convey your ideas effectively. We love great communicators, so show us your personality while keeping it professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at PGL Travel
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Resourcing Officer role. Familiarise yourself with the recruitment cycle, especially for activity instructors and hospitality colleagues. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer-Centric Experience
Since the role requires experience in customer-centric positions, be ready to share specific examples from your past roles in recruitment, HR, or customer service. Highlight how your positive energy and enthusiasm have made a difference in those environments.
✨Demonstrate Your Organisational Skills
As an organised and efficient candidate, prepare to discuss how you manage your tasks and prioritise effectively. You might even want to bring a sample to-do list or a project plan to illustrate your approach to keeping everything running smoothly during busy periods.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. During the interview, engage with your interviewers by asking questions and showing interest in their experiences at PGL. This will demonstrate your great communication skills and eagerness to be part of the team.
