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- Tasks: Lead a team to create unforgettable experiences for children and families.
- Company: Join PGL, a leader in adventure and educational travel for young people.
- Benefits: Earn £13.78/hour, enjoy 20 days leave, and access wellbeing support.
- Why this job: Make a positive impact on young lives while developing your leadership skills.
- Qualifications: Team leadership experience is a plus, but passion and energy are key.
- Other info: Flexible roles across the UK and France with opportunities for growth.
The predicted salary is between 11 - 16 £ per hour.
You will interact with children and families, creating great 'first impressions' and taking time to understand their experiences, gather feedback, problem solve and make suggestions to the Guest Experience Manager. You will be the main point of contact for parents and guardians of children visiting us independently, and also be on rota as the overnight on-call duty manager.
Able to demonstrate energy, drive and commitment. Ability to treat people in a fair, consistent and respectful manner and value diversity. Effective in developing and maintaining working relationships to ensure high levels of customer service. Excellent organisational skills, communication and time management. Passionate about making a positive difference to young lives. Previous experience of leading teams is desirable (but not essential).
Above all, it’s our core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK and RESPECT that unite us. Earn £13.78 per hour (our pay system is benchmarked and fair). Fixed Term Contract from 21st March to 27th July. An accommodation & meal package available (optional) at a generous rate, with all bills and utilities covered.
Made by adventure PGL is shaping the next generation through extraordinary residential adventures. Our award-winning programmes help children discover the fun of being outdoors, promote wellbeing, develop character, and build real-world skills for life. Will you join the adventure? We’re part of something bigger. We’re proud to be part of PGL Beyond, a network of educational travel brands which empowers young people to explore, grow and thrive - through exceptional experiences that go beyond the classroom. Together, we’re making a difference.
This is an amazing opportunity to take your career to the next level. You will lead a team of AIGLs; delivering safe, engaging, and enjoyable experiences. You could be inspiring your team, providing engaging training, or monitoring performance in the workplace - whilst in turn delivering activities and evening activities, to ensure our guests are having a great time.
On top of your 20 days annual leave (+ 8 bank holidays), you will also enjoy your birthday off, have paid volunteering days to help worthwhile causes and the option to purchase additional holiday. A career with ongoing growth, aided development, mentoring, multiple pathways and opportunities to work across different UK or French locations. 24/7 access to our Wellbeing Hub alongside our Employee Assistance Program. Sector leading family friendly policies and a contributory pension. Access to our financial wellbeing platform where you can borrow or save directly from your salary. Free/discounted PGL breaks for your family & discounts at 800+ retailers.
AIGL Team Leader employer: PGL Travel
Contact Detail:
PGL Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AIGL Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, dive into PGL's values like FUN, SAFETY, and TEAMWORK. This will help you connect with the team and show that you're on the same page.
✨Tip Number 2
Practice your communication skills! Since you'll be interacting with children and families, think about how you can convey your passion for making a positive difference in their lives during the interview.
✨Tip Number 3
Be ready to share examples! Think of times when you've led a team or solved problems effectively. This will demonstrate your energy and commitment to delivering high levels of customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the adventure with us at PGL!
We think you need these skills to ace AIGL Team Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for making a positive difference in young lives shine through. We want to see your enthusiasm for working with children and families, so share any relevant experiences that highlight this.
Be Personable: Remember, you're applying for a role where you'll be the main point of contact for parents and guardians. Use a friendly tone in your application to show us that you can create great first impressions and build rapport with others.
Highlight Teamwork Skills: Since teamwork is one of our core values, make sure to mention any previous experience leading teams or working collaboratively. We love to see how you’ve contributed to a team environment and supported others in achieving common goals.
Tailor Your Application: Take the time to tailor your application to the job description. Mention specific skills like organisational skills, communication, and time management that align with what we’re looking for. And don’t forget, apply through our website for the best chance!
How to prepare for a job interview at PGL Travel
✨Know Your Values
Familiarise yourself with the core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK, and RESPECT. Be ready to share examples of how you've embodied these values in your previous roles, especially when working with children and families.
✨Show Your Passion
Demonstrate your enthusiasm for making a positive difference in young lives. Share stories that highlight your commitment to child development and how you’ve engaged with children in past experiences.
✨Prepare for Team Leadership Questions
Think about your leadership style and be prepared to discuss how you would inspire and train your team of AIGLs. Even if you don’t have extensive experience, showcase your ability to motivate others and create a supportive environment.
✨Practice Problem-Solving Scenarios
Anticipate questions about handling challenging situations or feedback from parents and guardians. Prepare specific examples of how you've successfully resolved issues in the past, focusing on your communication and organisational skills.