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For Companies At a Glance
- Tasks: Manage tailor-made tours and create unforgettable travel experiences for clients.
- Company: Join a vibrant team at PGL, where your uniqueness is celebrated.
- Benefits: Competitive salary, flexible working, 20+ days holiday, and discounts on holidays.
- Why this job: Make memorable moments for clients while developing your career in a supportive environment.
- Qualifications: Strong customer service skills, organisation, attention to detail, and teamwork.
- Other info: Opportunities for professional growth and a commitment to inclusivity.
The predicted salary is between 26227 - 26227 £ per year.
As a key player in our team, you'll be responsible for managing tailor‑made tours from start to finish - transforming client enquiries into seamless, memorable travel experiences. You'll create personalised tour plans that match each client's goals, making sure every trip is tailored, exciting, and unforgettable. From start to finish, you'll deliver top‑notch customer service - building strong relationships and earning long‑term loyalty through every interaction. You'll work closely with our Sales, Commercial, and Customer Delivery teams to keep things running smoothly behind the scenes and out on tour.
Key Qualities
- You're a customer service champion - whether it's over the phone or by email, you know how to connect with people and make their day.
- You're super organised - great at managing your time, staying on top of tasks, and keeping things running smoothly.
- You thrive under pressure - deadlines don't scare you; you stay focused and deliver results when it counts.
- You have an eagle eye for detail - accuracy is your thing, and you take pride in getting things spot on.
- You don't just meet expectations - you go above and beyond to make every experience feel special.
- You're a team player - ready to jump into our out‑of‑hours emergency rota a few times a year to help keep things running smoothly.
Benefits
- Fair pay for all - We are committed to aligning our pay rates with the real Living Wage, so our pay rate is £26,227.50.
- Full‑time permanent contract. Office based with flexible working options available.
- We value excellence and personal advancement. We will prioritise your professional growth with tailored career development opportunities, mentorship programs and ongoing training.
- No matter your background, ethnicity, age, neurodivergence or anything else… PGL is a place to be yourself, realise your full potential and celebrate what makes you brilliantly unique.
- Happy holidays - 20 days annual leave, which accrues with length of service up to 30 days (+ bank holidays). You'll also enjoy an extra day off on your birthday and the opportunity to purchase additional leave!
- Paid time‑off to volunteer your time to worthwhile causes.
- 24/7 access to our Wellbeing Hub alongside our Employee Assistance Program.
- Access to our financial wellbeing platform for financial assistance if you need it.
- Big savings and exclusive perks at 100s of high‑street retailers.
- PGL discounted holidays and 20% discount in all our on‑site shops.
Account Executive employer: PGL Travel
Contact Detail:
PGL Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the role of Account Executive. Keep it engaging and show your passion for creating unforgettable travel experiences.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining our amazing team and making those memorable travel experiences happen!
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've connected with clients and made their day, so share specific examples that showcase your ability to build strong relationships.
Be Organised and Detail-Oriented: We love a candidate who can manage their time well and pay attention to detail. In your application, mention any tools or methods you use to stay organised and ensure accuracy in your work. This will show us you're ready to keep things running smoothly!
Emphasise Your Team Spirit: As a team player, it's important to demonstrate your willingness to collaborate and support your colleagues. Share experiences where you've worked closely with others, especially in high-pressure situations, to show us you're the perfect fit for our dynamic team.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you'll be able to showcase your personality and skills in the way we love to see. Don’t miss out on this opportunity to join our fantastic team!
How to prepare for a job interview at PGL Travel
✨Know Your Stuff
Before the interview, make sure you understand the company and its values. Familiarise yourself with their tailor-made tours and how they create memorable experiences for clients. This will help you demonstrate your enthusiasm and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've gone above and beyond for customers in the past. Think about specific situations where you turned a challenging enquiry into a positive experience. This will highlight your ability to connect with people and deliver top-notch service.
✨Be Organised and Detail-Oriented
During the interview, showcase your organisational skills by discussing how you manage your time and tasks effectively. Mention any tools or methods you use to stay on top of details, as this aligns perfectly with the qualities they're looking for in an Account Executive.
✨Demonstrate Team Spirit
Since teamwork is crucial for this role, be ready to talk about your experiences working collaboratively with others. Share examples of how you've contributed to a team’s success and how you handle pressure, especially during busy periods or tight deadlines.