At a Glance
- Tasks: Lead a team to deliver fun and safe experiences for children and families.
- Company: Join PGL, a leader in outdoor adventure and education.
- Benefits: Earn £31,382.73, enjoy free accommodation, meals, and generous leave.
- Other info: Inclusive culture with growth opportunities and access to wellbeing resources.
- Why this job: Make a positive impact on young lives while developing your leadership skills.
- Qualifications: Energy, commitment, and a passion for youth development; team leadership experience is a plus.
The predicted salary is between 31382 - 31382 £ per year.
- Part-Year Permanent Contract from August - November
- Earn £31,382.73 (live-off rate) per annum (our pay system is benchmarked and fair)
- Accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities.
- Made by adventure
PGL is shaping the next generation through extraordinary residential adventures.
Our award-winning programmes help children discover the fun of being outdoors, promote wellbeing, develop character, and build real-world skills for life.
We’re part of something bigger
We’re proud to be part of PGL Beyond, a network of educational travel brands which empowers young people to explore, grow and thrive – through exceptional experiences that go beyond the classroom.
Together we’re making a difference.
Make a difference as an AIGL Team Leader
This is an amazing opportunity to take your career to the next level. You’ll lead a team of AIGLs, delivering safe, engaging, and enjoyable experiences.
You could be inspiring your team, providing engaging training, or monitoring performance in the workplace ‑ whilst in turn delivering activities and evening activities, to ensure our guests are having a great time.
You’ll get to interacting with children and families, creating great first impressions and taking time to understand their experiences, gather feedback, problem solve and make suggestions to the Guest Experience Manager.
You’ll be the main point of contact for parents and guardians of children visiting us independently, and also be on rota as the overnight on‑call duty manager.
Is this you?
- Able to demonstrate energy, drive and commitment.
- Ability to treat people in a fair, consistent and respectful manner and value diversity.
- Effective in developing and maintaining working relationships to ensure high levels of customer service.
- Excellent organisational skills, communication and time management.
- Passionate about making a positive difference to young lives.
- Previous experience of leading teams is desirable (but not essential).
- Above all, it’s our core values of
FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK and RESPECT that unite us.
A place to thrive
No matter your background, ethnicity, sexuality/gender identity, SEND, neurodivergence or anything else… PGL is a place to be yourself, have fun, use your valuable skills for good and celebrate what makes you brilliantly unique.
- Fair pay and benefits for all
- On top of your 20 days annual leave (+ 8 bank holidays), you’ll also enjoy your birthday off, have paid volunteering days to help worthwhile causes and the option to purchase additional holiday.
- A career with ongoing growth, aided development, mentoring, multiple pathways and opportunities to work across different UK or French locations.
- 24/7 access to our Wellbeing Hub alongside our Employee Assistance Program.
- Sector leading family friendly policies and a contributory pension.
- Access to our financial wellbeing platform where you can borrow or save directly from your salary.
- Free/discounted PGL breaks for your family & discounts at 800+ retailers.
We hire the best talent and value a diverse, inclusive team; so, we are dedicated to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete.
Simply email or call us with detail around the adjustments you need.
However, our top priority is the safety of the guests on our centres.
Therefore, all centre based employees and some specific Head Office employees must undergo an Enhanced criminal record check (known as DBS or PVG), which we pay for.
You will need to provide a 5-year address history and ID (such as passport/birth certificate).
Convictions related to violence, drugs, or safeguarding may affect your application.
Not all convictions will disqualify you, as we assess each case individually.
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AIGL Team Leader in Hailsham employer: PGL Travel Ltd
PGL is an exceptional employer that prioritises your professional growth and personal advancement, offering tailored career development opportunities and a supportive work culture. With a commitment to diversity and inclusion, PGL ensures that every team member feels valued and empowered to thrive, while enjoying competitive pay, generous holiday allowances, and unique perks like discounted holidays and financial wellbeing support. Join us in creating memorable experiences for our customers while being part of a team that celebrates individuality and fosters a positive, results-driven environment.
StudySmarter Expert Advice🤫
We think this is how you could land AIGL Team Leader in Hailsham
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace AIGL Team Leader in Hailsham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at PGL Travel Ltd
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at PGL Travel Ltd. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
