At a Glance
- Tasks: Lead a team to create amazing dining experiences for guests.
- Company: Join PGL, a leader in adventure and educational travel for young people.
- Benefits: Earn £32,474, enjoy 25 days leave, and access discounts at 800+ retailers.
- Other info: Inclusive culture with growth opportunities across the UK and France.
- Why this job: Make a real difference while having fun and developing your skills.
- Qualifications: Experience in mass catering and team management; training provided.
The predicted salary is between 32474 - 32474 € per year.
Earn £32,474 (live-off rate) per annum (our pay system is benchmarked and fair).
Full Time Permanent Contract.
Accommodation & meal packages available (optional) at a generous rate with zero charge for bills or utilities.
PGL is shaping the next generation through extraordinary residential adventures. Our award-winning programmes help children discover the fun of being outdoors, promote wellbeing, develop character, and build real-world skills for life. Will you join the adventure?
You’ll be leading a team of Catering Team Leaders and Assistants to ensure a fantastic guest dining experience. You’ll enjoy speaking and engaging with our guests, alongside being responsible for maintaining excellent standards of food safety, presentation and creating a welcoming atmosphere within our dining areas.
With the happiness and safety of our guests being paramount, you’ll monitor and identify areas for training or improvement within your team to consistently deliver an exceptional dining experience.
For this role, we’re looking for someone with a deep understanding of high volume / mass catering best practice, excellent knowledge of food, dietary and allergen safety, and has previous experience of managing and training a team. A qualification in Food Safety and Allergen Management is beneficial for this position but not essential as full training will be provided.
Above all, it’s our core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK and RESPECT that unite us.
No matter your background, ethnicity, age, neurodivergence or anything else … PGL is a place to be yourself, have fun, use your valuable skills for good and celebrate what makes you brilliantly unique.
On top of your 25 days annual leave (+ 8 bank holidays), you’ll also enjoy your birthday off, have paid volunteering days to help worthwhile causes and the option to purchase additional holiday.
A career with ongoing growth, aided development, mentoring, multiple pathways and opportunities to work across different UK or French locations.
24/7 access to our Wellbeing Hub alongside our Employee Assistance Program.
Sector leading family friendly policies and a contributory pension.
Access to our financial wellbeing platform where you can borrow or save directly from your salary.
Free/discounted PGL breaks for your family & discounts at 800+ retailers.
We hire the best talent and value a diverse, inclusive team; so, we are dedicated to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete. Simply email or call us with detail around the adjustments you need.
However, our top priority is the safety of the guests on our centres. Therefore, all centre based employees and some specific Head Office employees must undergo an Enhanced criminal record check (known as DBS or PVG), which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate). Convictions related to violence, drugs, or safeguarding may affect your application. Not all convictions will disqualify you, as we assess each case individually.
Front of House Manager in England employer: PGL Travel Ltd
PGL is an exceptional employer that prioritises the wellbeing and development of its staff, offering a competitive salary of £32,474 along with generous accommodation and meal packages. With a strong focus on inclusivity and teamwork, employees benefit from extensive growth opportunities, 25 days of annual leave plus bank holidays, and access to a Wellbeing Hub, making it a rewarding place to work for those passionate about shaping the next generation through adventure.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Manager in England
✨Tip Number 1
Get to know the company culture! Before your interview, dive into PGL's values and mission. This way, you can show how your own values align with theirs, making you a perfect fit for the Front of House Manager role.
✨Tip Number 2
Practice your people skills! As a Front of House Manager, you'll be engaging with guests and leading a team. Role-play common scenarios with a friend to boost your confidence and showcase your communication skills during the interview.
✨Tip Number 3
Prepare some questions! Show your interest in the role by asking about team dynamics or guest experiences. This not only demonstrates your enthusiasm but also helps you gauge if PGL is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the adventure with us at PGL!
We think you need these skills to ace Front of House Manager in England
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about creating amazing dining experiences and leading a team. Share your love for food and hospitality!
Tailor Your CV:Make sure your CV is tailored to the Front of House Manager position. Highlight your experience in high volume catering and any relevant qualifications. We’re looking for specific examples that demonstrate your skills and achievements.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your experience and skills.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our adventure at PGL!
How to prepare for a job interview at PGL Travel Ltd
✨Know Your Stuff
Make sure you brush up on high volume catering best practices and food safety standards. Familiarise yourself with common dietary restrictions and allergens, as this will show your commitment to guest safety and satisfaction.
✨Show Your Leadership Skills
Prepare examples of how you've successfully managed and trained teams in the past. Highlight your ability to create a positive atmosphere and engage with guests, as these are key aspects of the Front of House Manager role.
✨Embrace the Values
PGL values FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK, and RESPECT. Think about how you can demonstrate these values in your previous experiences and be ready to discuss them during the interview.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the role and the company culture. Inquire about team dynamics, training opportunities, or how PGL measures success in guest experiences. This will help you stand out as a candidate who is genuinely interested in making a difference.
