PGL Travel, Ltd. is seeking a Guest Experience Manager for our new centre in the UK. You will lead the activity and guest care teams to deliver a magical, memorable experience from arrival to departure, while upholding our safety and quality standards.
You will manage welfare, development and training opportunities, work with the on-site People & Culture team, and analyse rotas, holidays and performance metrics to drive continuous improvement in guest satisfaction.
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Guest Experience Lead - Centre Operations & Team in Aylesbury employer: PGL Travel, Ltd.
PGL is an exceptional employer that prioritises fair pay and employee well-being, offering a competitive salary of £26,227.50 plus commission, alongside generous benefits such as 20 days annual leave, additional time off for your birthday, and opportunities for professional growth through tailored development programmes. With a vibrant work culture that celebrates diversity and inclusivity, employees in Blackpool or Ross on Wye can thrive in a supportive environment while making a meaningful impact on the lives of young learners through unforgettable educational experiences.
