At a Glance
- Tasks: Lead the planning and delivery of premium hospitality for the Ryder Cup 2027.
- Company: Join the prestigious Ryder Cup team and shape unforgettable experiences.
- Benefits: Work with industry leaders, travel opportunities, and make a mark on global sport.
- Other info: Dynamic role with significant impact on one of sport's biggest stages.
- Why this job: Be part of an iconic event and create exceptional moments for VIPs and guests.
- Qualifications: 7+ years in premium hospitality and event management, strong leadership skills required.
The predicted salary is between 31500 - 38500 £ per year.
Location: Wentworth, Surrey, with regular travel to Ireland and on-site presence at Adare Manor throughout key planning and event delivery phases.
Deliver One of the World's Most Prestigious Sporting Events
The Ryder Cup is one of the most iconic and globally recognised sporting events, bringing together elite athletes, world-leading brands, government representatives, corporate partners and thousands of guests from across the globe.
We're looking for an experienced Senior Project Manager – Premium Operations to join the Ryder Cup 2027 team and play a pivotal role in the planning and delivery of premium hospitality and guest experiences at Adare Manor, Ireland. This is a rare opportunity to help shape and deliver world-class hospitality environments, premium partner experiences and VIP programmes for one of sport's biggest stages. From temporary hospitality infrastructure and premium venues to executive hosting and dignitary management, you'll be responsible for ensuring every detail is delivered to the highest possible standard.
You will report to the Head of Hospitality & Catering and be required to lead complex operational workstreams, oversee the management of key delivery partners and on-site execution within an assigned area of the site. The aim is to create exceptional experiences for sponsors, partners, guests, corporate clients and senior stakeholders.
What You'll Be Responsible For:
- Premium Operations Planning & Delivery: Oversee the operational planning and delivery of premium hospitality experiences within an assigned area of the site. Develop and manage detailed project plans, operational timelines, budgets and delivery schedules. Work collaboratively with internal functional teams to ensure seamless integration across all hospitality operations.
- Hospitality & Supplier Management: Oversee the management of appointed catering partners, ensuring delivery against commercial, operational and guest experience objectives. Maintain regular engagement with hospitality delivery partners and specialist suppliers and support the team where required. Oversee procurement processes, operational readiness and service delivery standards. Monitor performance, manage risks and drive continuous improvement throughout the planning lifecycle.
- Partners & Premium Experiences: Ensure guest journeys are carefully designed and flawlessly executed. Oversee the delivery of bespoke partner activations and premium hosting programmes. Provide senior on-site support during event delivery, managing escalations and ensuring exceptional service standards.
- Event Delivery & Team Leadership: Line management of Hospitality Project Managers. Lead hospitality operational teams during build phase and event delivery. Coordinate multiple operational workstreams within a complex, fast-paced environment. Ensure all assigned hospitality facilities, services and guest-facing operations are delivered safely, efficiently and to world-class standards. Contribute to operational rehearsals, readiness reviews and contingency planning.
What We're Looking For:
- Minimum 7 years' experience delivering premium hospitality, VIP programmes or partner experiences within major sporting, entertainment or live event environments.
- Proven experience managing high-profile guests, sponsors, partners and corporate hospitality programmes.
- Significant experience planning and delivering hospitality operations within temporary venues, greenfield sites or large-scale event environments.
- Strong understanding of premium guest experience delivery, venue operations and hospitality infrastructure.
- Experience managing complex supplier and delivery partner relationships.
- Strong procurement, contract management and budget management experience.
- Excellent stakeholder management skills with the ability to influence and build credibility at all levels.
- Proven ability to manage multiple operational workstreams simultaneously.
- Calm and effective under pressure, with excellent problem-solving and decision-making capabilities.
- Willingness to travel regularly and work flexibly during key event delivery periods.
Desirable Experience:
- Experience working on major international sporting events.
- Experience delivering premium hospitality programmes for global sponsors and commercial partners.
- Understanding of Irish event regulations and food safety requirements.
- Knowledge of golf and the premium hospitality landscape within elite sport.
Who You Are:
You are a highly organised event professional with a passion for delivering exceptional experiences. You thrive in dynamic environments, understand the complexities of major event delivery and enjoy bringing together multiple teams, suppliers and stakeholders to achieve ambitious outcomes. Most importantly, you understand that world-class hospitality isn't just about logistics. It's about creating unforgettable moments for partners, guests and VIPs on one of the biggest stages in global sport.
Why Join Ryder Cup 2027?
This is an opportunity to leave your mark on one of the most celebrated events in sport. You'll play a key role in delivering an extraordinary Ryder Cup experience at Adare Manor, working alongside industry-leading professionals to create premium environments and experiences for some of the world's most influential guests, partners and stakeholders. If you have a proven track record in premium operations, hospitality delivery and major event management, we'd love to hear from you.
Senior Project Manager - Premium Operations (Ryder Cup) employer: PGA European Tour
The European Tour group is an exceptional employer, offering a unique opportunity to be part of the prestigious Ryder Cup, one of the world's greatest sporting events. With a collaborative and high-performing work culture based at our Wentworth Headquarters in Surrey, employees benefit from hands-on experience, hybrid working arrangements, and significant opportunities for professional growth while contributing to unforgettable experiences for millions of fans. Join us to thrive in a dynamic environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Project Manager - Premium Operations (Ryder Cup)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like PGA European Tour. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to PGA European Tour
Don't be shy about reaching out to PGA European Tour directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Project Manager - Premium Operations (Ryder Cup)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about PGA European Tour and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at PGA European Tour
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
