At a Glance
- Tasks: Lead a dynamic team, ensuring operational excellence and exceptional customer service.
- Company: Join EG On The Move, a vibrant company focused on growth and community engagement.
- Benefits: Enjoy bonuses, flexible working, discounts at popular brands, and comprehensive support programmes.
- Why this job: Make a real impact in a fun environment while developing your leadership skills.
- Qualifications: Previous leadership experience in retail or hospitality; must be 18+ to authorise sales.
- Other info: This is a full-time, permanent role with opportunities for career advancement.
The predicted salary is between 27500 - 39000 £ per year.
About the role:
Are you ready to fuel your career with an exciting leadership opportunity? EG On The Move is searching for an energetic store manager to lead our team and drive excellence in every aspect of our operations. As our Store Manager, you will take the helm of our petrol forecourt, balancing operational excellence with an engaging, people-first approach. You’ll inspire and empower your team to deliver exceptional service while cultivating a positive and fun work environment that reflects our brand's unique culture. Your mission will be to ensure the store runs efficiently, leading by example during busy shifts and implementing creative strategies to drive sales.
What you’ll do:
- Coach, mentor, motivate and support colleagues, ensuring all members of the team feel welcomed and part of the family.
- Maintain and implement merchandising standards, including stock levels, presentation, and pricing.
- Oversee inventory management and stock control, including weekly stock takes and reporting.
- Ensure forecourt upkeep and address general maintenance issues promptly.
- Drive efficiency by minimising waste and optimising processes and procedures.
- Monitor fuel volumes, stock levels, and delivery schedules to meet target fuel holdings.
- Uphold Health & Safety, Food Safety, and hygiene standards, ensuring team compliance.
- Monitor and manage cash discrepancies and wastage, implementing appropriate corrective actions.
- Represent EG On the Move in the community to ensure exceptional customer service, creating a welcoming environment, addressing customer inquiries or concerns promptly, and fostering customer loyalty.
If you’re a dynamic leader who can spot potential, inspire others, and create a sense of fun and belonging, as well as having a passion to drive success - this is your chance to make a real impact!
What’s in it for you?
- Bonus Incentive
- Up to 15% Retail & Food to Go discounts including Greggs, Starbucks, Subway, Popeyes, Cinnabon, Sbarro & Chaiiwala
- Flexible working
- Employee Assistance program
- Mental wellbeing and support
- Financial wellbeing
- Life coaching
- Legal Assistance
- Life insurance
- Retail Discounts
- Learning & Development Opportunities
- Salary Sacrifice Pension
What we are looking for:
- Proven leadership experience in a managerial role, preferably in a retail or hospitality environment.
- Flexibility to work various shifts, including weekends and holidays.
- Ability to inspire, motivate and lead a team effectively.
- Dedicated to delivering excellent service that exceeds customer expectations.
- The ability to work under pressure and handle challenging situations in a fast-paced environment.
- You must be at least 18 years old to qualify for this role, as you will be responsible for authorising age restricted sales.
Be a part of it:
At EG On the Move, we’re excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and you’ll have the opportunity to learn and inspire. Power your career and be part of something transformational!
Retail Store Manager in Whitehaven employer: PFS
Contact Detail:
PFS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Whitehaven
✨Tip Number 1
Familiarise yourself with EG On The Move's values and culture. Understanding their people-first approach will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network within the local community in Whitehaven. Engaging with local businesses and customers can give you insights into what makes a successful store manager in that area, and it shows your commitment to the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've motivated teams in previous roles. Highlighting your ability to inspire and lead effectively will resonate well with the hiring team.
✨Tip Number 4
Research current trends in retail management, especially in the petrol forecourt sector. Being knowledgeable about industry standards and innovations can set you apart during discussions with the interviewers.
We think you need these skills to ace Retail Store Manager in Whitehaven
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management or hospitality. Emphasise your leadership skills and any achievements that demonstrate your ability to inspire and motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific aspects of EG On The Move that resonate with you, and explain how your values align with their mission.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Retail Store Manager position, such as inventory management, customer service excellence, and the ability to work under pressure. Use examples from your past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in a managerial role.
How to prepare for a job interview at PFS
✨Show Your Leadership Skills
As a Retail Store Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led a team in the past, focusing on how you motivated and inspired your colleagues to achieve their best.
✨Understand the Company Culture
EG On The Move values a fun and engaging work environment. Research their culture and think about how you can contribute to it. Be ready to discuss how you would create a positive atmosphere for both customers and staff.
✨Prepare for Operational Questions
Expect questions about inventory management, stock control, and maintaining health and safety standards. Brush up on your knowledge of these areas and be prepared to share your strategies for ensuring operational excellence.
✨Demonstrate Customer Service Commitment
Customer service is key in this role. Think of specific instances where you've gone above and beyond for customers. Be ready to explain how you would handle customer inquiries or complaints to foster loyalty and satisfaction.