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- Tasks: Join us as a Retail Assistant, delivering top-notch customer service and keeping our store vibrant.
- Company: EG On The Move is expanding across the UK, offering a dynamic work environment.
- Benefits: Enjoy flexible hours, bonus incentives, and discounts at popular brands like Starbucks and Subway.
- Why this job: Fuel your career in a fast-paced, team-oriented setting where your contributions truly matter.
- Qualifications: Must be 18+, open to feedback, and passionate about excellent customer service.
- Other info: Be part of a supportive workplace focused on growth and development.
Location: Ely, CB6 1SG
Job Type: Part-Time / Permanent
Hourly Rate: £10.00 - £12.21
Bonus Scheme: Bonus Incentive!
Company: EG On The Move
Transport Required - Located off the A10
About the role:
Are you passionate about delivering exceptional customer experiences? We are on the lookout for a friendly, enthusiastic, and committed Retail Assistant to be the face of our Petrol Forecourt Station! In this dynamic role, you will play a vital part in keeping our store running smoothly and creating a welcoming environment for every customer. From handling transactions with a smile to keeping our shelves fully stocked and our store looking its best, your work will make a real difference. If you love working in a fast-paced, team-oriented environment and take pride in providing outstanding service, this is the perfect opportunity to fuel your career!
What’s in it for you?
- Bonus Incentive
- Up to 15% Retail & Food to Go discounts including Greggs, Starbucks, Subway, Popeyes, Cinnabon, Sbarro & Chaiiwala
- Flexible working
- Employee Assistance program
- Mental wellbeing and support
- Financial wellbeing
- Life coaching
- Legal Assistance
- Life insurance
- Retail Discounts
- Learning & Development Opportunities
- Pension Scheme
What we are looking for:
- Open to receiving feedback and continuously improving skills in both customer service and product preparation
- Friendly, approachable, and passionate about delivering excellent customer service and creating a positive experience for every customer
- Dependable in showing up for shifts on time and fulfilling responsibilities, ensuring the store operates efficiently
- You must be at least 18 years old to qualify for this role, as you will be responsible for authorising age restricted sales.
Be a part of it:
At EG On the Move, we are excited to welcome talented and motivated individuals to our team. We are about building a workplace where excellence and growth come together. Here, your skills matter, and you will have the opportunity to learn and inspire. Power your career and be part of something transformational!
Retail Assistant in Ely, Cambridgeshire employer: PFS
Contact Detail:
PFS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in Ely, Cambridgeshire
✨Tip Number 1
Familiarise yourself with the products and services offered at EG On The Move. Knowing the ins and outs of what you’ll be selling can help you engage customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock retail scenario. This will help you feel more confident when interacting with real customers and showcase your friendly, approachable nature.
✨Tip Number 3
Research common interview questions for retail positions and prepare thoughtful responses. Highlight your ability to work in a team and your commitment to providing excellent service, as these are key qualities they’re looking for.
✨Tip Number 4
Visit the store before your interview to get a feel for the environment and observe how staff interact with customers. This will not only give you insights to discuss during your interview but also show your genuine interest in the position.
We think you need these skills to ace Retail Assistant in Ely, Cambridgeshire
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Assistant position. Tailor your application to highlight how your skills and experiences align with what EG On The Move is looking for.
Craft a Strong CV: Create a CV that showcases your relevant experience in retail or customer service. Emphasise your ability to work in a fast-paced environment and your commitment to providing excellent customer service, as these are crucial for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've delivered exceptional customer service in the past and why you would be a great fit for their team.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at PFS
✨Show Your Enthusiasm
Make sure to express your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to create a positive experience for customers in previous roles.
✨Demonstrate Team Spirit
Since this role is in a fast-paced, team-oriented environment, highlight your ability to work well with others. Discuss any past experiences where teamwork led to success, showing that you can contribute positively to the team.
✨Be Prepared for Situational Questions
Expect questions about how you would handle various customer service scenarios. Prepare by thinking of examples from your past experiences that showcase your problem-solving skills and ability to stay calm under pressure.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about their training programmes or how they support employee development, which demonstrates your commitment to growth within the company.
