At a Glance
- Tasks: Engage with customers and provide top-notch service at our petrol forecourt.
- Company: Join EG On The Move, a dynamic company focused on customer satisfaction.
- Benefits: Enjoy competitive pay, bonus incentives, and flexible part-time hours.
- Why this job: Be part of a friendly team and make a real impact on customer experiences.
- Qualifications: No prior experience needed, just a passion for helping others!
- Other info: Transport required as we're located off the A36 in Bath.
Role: Retail Assistant
Location: Bath, BA2 7TP
Job Type: Part-Time / Permanent
Hourly Rate: £10.00 - £12.21
Bonus Scheme: Bonus Incentive!
Company: EG On The Move
Transport Required - Located off the A36
About the role: Are you passionate about delivering exceptional customer experiences? We’re on the lookout for a friendly, enthusiastic, and committed Retail Assistant to be the face of our Petrol Forecourt.
Retail Assistant employer: PFS
Contact Detail:
PFS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered at the petrol forecourt. Knowing the ins and outs of what you’ll be selling will help you engage customers and answer their questions confidently.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. This will prepare you for handling various customer interactions, from complaints to upselling.
✨Tip Number 3
Visit the location beforehand to get a feel for the environment and the team. This can also give you insights into the customer demographic, which can be useful during your interview.
✨Tip Number 4
Show your enthusiasm for the role by preparing some thoughtful questions about the company and its values. This demonstrates your genuine interest and can set you apart from other candidates.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Assistant position. Tailor your application to highlight your relevant experience in customer service and retail.
Craft a Compelling CV: Make sure your CV is up-to-date and clearly outlines your previous retail or customer service experience. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to deliver exceptional customer experiences.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at EG On The Move and how your skills align with their values. Be sure to convey your passion for customer service.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and well-presented.
How to prepare for a job interview at PFS
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share specific examples from your past roles where you went above and beyond to help customers.
✨Know the Company
Research EG On The Move and understand their values and what they stand for. Being able to discuss how your personal values align with theirs can make a strong impression.
✨Prepare for Common Retail Scenarios
Think about common situations that might arise in a retail environment, such as handling difficult customers or managing stock. Be ready to discuss how you would approach these scenarios.
✨Dress Appropriately
Even though it's a retail position, first impressions matter. Dress smartly and appropriately for the interview to show that you take the opportunity seriously.