Office Administrator

Overview

We are a Europe-wide leading manufacturer of wood-based panels. We are looking to recruit an Office Administrator to support with our growth across the UK and Ireland.

Base pay range

Macclesfield, Cheshire
£26,250 p.a.
Full-time, Permanent | Monday – Friday | 09:00 – 17:00, with one hour for lunch

Benefits

• Bonus
• Pension
• Private Medical Insurance
• 23 days\’ annual leave entitlement + Christmas shutdown

Qualifications

• Proficient with Microsoft Office (especially Word, Excel and Outlook).
• Have good customer service experience.
• Be able to work under pressure and prioritise tasks.
• Be comfortable on the telephone with a polite and friendly telephone manner.
• Have good written and verbal communication skills.
• Be enthusiastic with a positive attitude.
• Experience with SAP R3 would be advantageous but not essential.

Responsibilities

• Issuing export documents for customs clearance and answering any queries – Liaising with our transport department, customers, customs agents, hauliers.
• Checking, logging and passing on supplier invoices for payment, in conjunction with the Office Manager.
• Answering incoming telephone calls and email enquiries from a variety of customers.
• Handling sample requests – Taking requests and ensuring prompt packing and mailing. Maintaining sample stocks, liaising with distributors re. sample/literature supply and liaising with Sales and Marketing personnel.
• Logging sample requests as leads for Sales team.

Reporting

This role will report to the Commercial Services Manager.

Future Development

It is planned for the role to evolve over time, with further involvement and development in other marketing opportunities.

Eligibility

Candidates must be eligible to work in UK to be considered for this position.

Application

Apply today with an up-to-date CV