Sr. Director, Engineering Lead in Surrey

We are seeking a skilled People Leader with strong expertise in Engineering who will lead a team of Software Engineers to design, build, and maintain software systems that deliver business value. In this role, you will focus on code quality, architecture decisions, and reliable delivery while leveraging AI tools to enhance productivity. You will lead and grow a high‑performing team to deliver AI‑first digital capabilities and AI‑native platforms, shaping both the technology and the talent that will define our digital future. This role encompasses organization‑wide technical strategy, people management, and architectural direction. You will define strategic direction and be accountable for outcomes, shape organizational practices, maintain external industry visibility, and handle organizational‑scale complexity to create clarity from chaos.

Role Responsibilities

• Delivery: Drive delivery of the most critical technical initiatives and platforms, establish engineering delivery practices, and be the technical authority on high‑stakes projects.
• People: Lead a team of technical leaders, develop their expert skills, shape engineering talent strategy, build high‑performing teams, and own succession planning.
• Business: Shape technology‑driven business strategy and represent the technical perspective at the executive level.
• AI: Lead the design of AI‑augmented engineering workflows for your area, evaluate new AI tools, train engineers on effective AI usage, and balance speed with verification.
• Reliability: Establish SLOs/SLIs across teams, build resilient systems, lead reliability initiatives for your area, mentor engineers on reliability practices, and drive a reliability culture.
• Documentation: Establish documentation standards across teams in your area, build knowledge‑management systems, and mentor engineers on effective technical writing.
• Process: Drive process efficiency within your team, coordinate cross‑functional technical work, and lead retrospectives.

Role Behaviours

• Don’t Lose Your Curiosity: Shape organizational culture around curiosity and continuous learning; sponsor experimental initiatives across the organization; be recognized as a thought leader in problem discovery; influence industry practices around innovation and exploration.
• Set an example for your team: Consistently demonstrate a clear vision, positive energy, and exemplary expert actions that motivate direct reports to strive for their highest potential.
• Own the Outcome: Define organizational accountability standards focused on business impact; shape industry practices around outcome ownership in the AI era; sponsor transformational initiatives with full outcome accountability; be recognized externally for ownership culture leadership.
• Be Polymath Oriented: Enable cross‑disciplinary learning across the team; inspire the creation of holistic solutions spanning technical and business domains; embody the Renaissance Engineer ideal; translate specialized knowledge into accessible explanations; think like a business insider.
• Communicate with Precision: Enable spec‑driven development practices; mentor others on precise communication; span C‑level executives to frontline workers; drive clarity as a core value across your function; represent the organization externally.
• Think in Systems: Shape systems‑design practices across your function; enable chaos engineering experiments; influence cross‑team architecture decisions; create clarity from complexity; bridge technical systems with business processes.

Qualifications

Bachelor’s degree in Computer Science, Engineering, or a related field with 12+ years of relevant experience.

Expert‑Level Skills

• Business Immersion: You are a recognized thought leader across business stakeholders. You influence business strategy, exemplify the business immersion mindset, and shape how engineering engages with the business.
• Data Integration: You lead the definition of data integration patterns and best practices; you enable the architecture of large‑scale data flows, solve the most complex integration challenges, and are the authority on enterprise data integration.
• Full‑Stack Development: You work comfortably in any language and rapidly acquire new skills, ensuring the same for your team of direct reports. You deliver production solutions in days, shape full‑stack practices, and exemplify polymathic engineering.
• Multi‑Audience Communication: You shape communication practices across teams. You represent engineering externally, communicate at board and executive level, and are recognized as an exceptional communicator who bridges any audience gap.
• Problem Discovery: You shape approaches to problem discovery. You transform ambiguous situations into clear opportunities, influence how teams engage with business problems, and are the go‑to person for the most undefined challenges.