At a Glance
- Tasks: Design and build an innovative workflow platform that enhances user experience.
- Company: Join Pfizer, a leader in transforming healthcare through digital innovation.
- Benefits: Flexible work culture, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on diversity and inclusion.
- Why this job: Make a real impact on patient lives by shaping the future of AI-driven insights.
- Qualifications: Bachelor’s degree and experience in customer experience or service design preferred.
The predicted salary is between 49500 - 60500 £ per year.
The Market Research Excellence team (MRE) within Global Commercial Analytics (GCA) is developing an end-to-end workflow platform (iDrive) that represents the foundation of our transformation to an AI native insights capability. The GCA iDrive UX/UI Strategist will design and build this platform, not only in a way that serves the evolving needs of the team, but also that delivers a delightful user experience that is completely different from existing systems in GCA. The platform will serve internal users as well as our external vendor partners; each stakeholder type requires a different flow but the same delightful experience. The GCA iDrive UX/UI Strategist will work with the iDrive/AI Transformation owner to shape the vision, flow, and functionality of this platform for the current state, as well as map, design, and build the new evolutions of the platform over the coming year. This will include the addition of new functionality and capabilities, as well as changes to enhance the current offering. The role will be responsible for leveraging subject matter expertise and owning all prototype development for current and future versions of iDrive.
ROLE RESPONSIBILITIES
- Partner with iDrive/AI Transformation owner and MRE/GCA stakeholders to develop and build iDrive customer experience, both current state and future state.
- Identify opportunities to evolve and enhance iDrive to serve as the delivery model for the GCA transformation to AI native.
- Collaborate with stakeholders to co-create the roadmap required for future iDrive development and scaling of new AI solutions and experiences.
- Leverage project and program management skills to coordinate with owner and development team and ensure accurate on-time deliverables.
- Leverage expertise to deliver identified, actionable insights for developing of current and future iDrive strategies, service models, or business concepts.
- Apply knowledge of internal/external business challenges to provide input into recommendations for improvements to iDrive, overall and at the product, process, or service level.
BASIC QUALIFICATIONS
- Bachelor’s degree required, preferred in Marketing, Design, or Business.
- Experience in customer experience design and/or service design in pharmaceutical and/or adjacent industries preferred.
- Knowledge and experience of customer experience/service design concepts, process design principles, process analysis and process mapping.
- Proven relevant experience in service design, marketing insights, customer experience, solution design and strategy in healthcare, consumer goods, and/or pharmaceutical industry. Other industry experience is a plus.
- Experience in designing and implementing Customer Experience education and change management programs is required.
- Demonstrated ability to manage/lead complex projects and cross-functional/matrix teams.
- Excellent communication skills and the ability to indirectly influence key partners and stakeholders.
Manager, GCA iDrive UX/UI Strategist (12-Month Secondment) employer: Pfizer
At Pfizer, we pride ourselves on being an exceptional employer, offering a dynamic and inclusive work culture that prioritises employee well-being and professional growth. Our hybrid work model fosters flexibility, allowing you to balance your personal and professional life while contributing to groundbreaking advancements in healthcare. With a commitment to diversity and a focus on empowering our employees, you'll find meaningful opportunities to make a real impact in the lives of patients around the world.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, GCA iDrive UX/UI Strategist (12-Month Secondment)
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Pfizer for a Manager, GCA iDrive UX/UI Strategist (12-Month Secondment), make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Pfizer before they go live!
We think you need these skills to ace Manager, GCA iDrive UX/UI Strategist (12-Month Secondment)
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Manager, GCA iDrive UX/UI Strategist (12-Month Secondment) at Pfizer, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Pfizer does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Pfizer. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Pfizer.
How to prepare for a job interview at Pfizer
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Pfizer, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Pfizer might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Pfizer!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Pfizer is looking for.
