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For Companies At a Glance
- Tasks: Lead customer experience innovation and create rapid prototypes with cutting-edge AI tools.
- Company: Global pharmaceutical company based in Greater London, focused on innovation.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Why this job: Make a real impact on customer experiences while mentoring a dynamic team.
- Qualifications: Strong background in CX/UX design and experience with AI tools.
- Other info: Collaborative culture with a focus on continuous improvement and career advancement.
The predicted salary is between 48000 - 72000 £ per year.
A global pharmaceutical company based in Greater London is seeking a Senior Manager CX Lead to drive customer experience innovation through collaboration with various stakeholders. The role focuses on translating customer opportunities into prototypes and MVPs while managing relationships, driving strategy, and ensuring product alignment with business goals.
You will mentor team members and foster a culture of collaboration and continuous improvement, requiring a strong background in CX/UX design and AI tools.
CX Lead: Rapid MVPs & AI-Driven Customer Experience employer: Pfizer
Contact Detail:
Pfizer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX Lead: Rapid MVPs & AI-Driven Customer Experience
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insights that might just set you apart from the crowd.
✨Tip Number 2
Showcase your skills! Create a portfolio or a presentation that highlights your experience with CX/UX design and AI tools. When you get the chance to meet potential employers, having something tangible to share can really make an impact.
✨Tip Number 3
Prepare for interviews by understanding the company's goals and how your experience aligns with their needs. Be ready to discuss how you've driven customer experience innovation in the past and how you can do it for them.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace CX Lead: Rapid MVPs & AI-Driven Customer Experience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of CX Lead. Highlight your experience in customer experience innovation and any relevant projects you've worked on that align with AI-driven solutions.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about customer experience and how your background in CX/UX design can help drive our strategy. Be sure to mention specific examples of your work with prototypes and MVPs.
Showcase Your Collaboration Skills: Since this role involves working with various stakeholders, emphasise your ability to collaborate effectively. Share examples of how you've successfully managed relationships and fostered teamwork in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Pfizer
✨Know Your CX/UX Stuff
Make sure you brush up on your customer experience and user experience design principles. Be ready to discuss how you've used these in past roles, especially in relation to AI tools. The more specific examples you can provide, the better!
✨Showcase Your Prototyping Skills
Since the role involves translating customer opportunities into prototypes and MVPs, prepare to talk about your experience with rapid prototyping. Bring along any relevant case studies or examples that highlight your ability to innovate quickly and effectively.
✨Collaboration is Key
This position requires working closely with various stakeholders, so be prepared to discuss how you've successfully collaborated in the past. Think of specific instances where you’ve driven strategy through teamwork and how you’ve managed relationships to achieve common goals.
✨Mentorship Mindset
As a Senior Manager, you'll be expected to mentor team members. Reflect on your leadership style and be ready to share how you've fostered a culture of collaboration and continuous improvement in previous roles. Highlight any mentoring experiences that showcase your ability to develop others.
