Communications & Storytelling Lead, AI-Native Engineering in Banstead

We’re in relentless pursuit of breakthroughs that change patients’ lives. We innovate every day to make the world a healthier place. To fully realize Pfizer’s purpose – Breakthroughs that change patients’ lives – we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals. Pfizer Digital takes immense pride in being at the forefront of innovation, harnessing cutting‑edge smart technology that profoundly impacts the lives of our patients. Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues.

The Communications & Storytelling Lead, AI-Native Engineering is a global role responsible for leading the storytelling and communications strategy for Pfizer’s AI‑native engineering transformation. This role translates the work of engineering teams to demonstrate, across divisions, what our platforms make possible and how they’re helping teams reinvent the way they work with AI. This role builds engagement across the broader organization and provides executive leadership a clear, credible view of the value being created. The role sets the creative direction, voice, and look of the work, combining strategic communications leadership with hands‑on content creation, live‑event design, and leading the team.

ROLE RESPONSIBILITIES

• Set and lead the storytelling strategy for Pfizer’s AI‑native engineering transformation, translating platform capabilities and engineering impact into narratives that resonate across the organization and shape how executive leadership understands the value being created.
• Define and lead the strategic approach to high‑impact live moments (showcases, demo days, and events) that put builders’ work in front of peers and senior stakeholders.
• Deliver a regular cadence of flagship storytelling pieces that raise the visibility and credibility of the team’s work and influence executive leadership’s continued confidence and investment.
• Establish and lead a systematic communications operating model across the organization, including a shared content calendar, reliable content‑sourcing pipelines from engineering teams, and clearly defined roles and responsibilities within the team.
• Own the storytelling and communications budget, resourcing a core team supplemented by contract talent to deliver exceptional creative output.
• Directly lead, coach, and develop a high‑performing storytelling team, complemented by contract and agency talent. Setting clear goals and priorities, managing performance, and building the team’s bench strength and capabilities over time.
• Own the creative agency relationship lifecycle. From sourcing and selection through briefing, creative direction, and ongoing performance management to ensure external partner consistently deliver exceptional work.
• Apply an audience‑first approach to content strategy, tailoring formats, channels, and creative execution to the preferences and needs of each target audience, from individual engineers to the executive leadership team.
• Build and leverage strong relationships across engineering and senior leadership to source stories directly from the work, understanding what is being built, for whom, and why it matters. Use that insight to shape strategic communications priorities.
• Establish and track success measures focused on builder engagement, community growth, and leadership confidence, and use these insights to inform team strategy and continuous improvement.
• Anticipate and manage the organizational change involved in shifting how Pfizer engineers work and are perceived, preparing engineering and business stakeholders across the organization for new ways of working.

BASIC QUALIFICATIONS

• Bachelor’s degree in Communications, Marketing, or other relevant field with significant relevant experience.
• Proven experience owning brand, communications, or campaign strategy.
• Demonstrated ability to create and ship content that resonates with its intended audience.
• Strong grasp of communications and visual design techniques — including narrative structure, visual storytelling, and design principles — and the ability to apply them across video, deck, podcasts, and live‑event formats.
• Proven experience directly managing, coaching, and developing a team, including goal setting, performance management, and contributing to talent and succession planning; experience managing external or contract talent.
• Sufficient technical curiosity and fluency to engage credibly with engineers and translate complex technical work into accessible narratives.
• Experience managing a communications, marketing, creative agencies budget.
• Solid stakeholder Management experience, leading executive partnerships, representing engineering at the highest levels.

PREFERRED QUALIFICATIONS

• Degree and/or Experience in a technology, engineering, or AI‑focused organization.
• Experience designing and running live events, showcases, or demo days.
• Background spanning both digital and physical/experiential content formats.
• Experience establishing communications operating models or rhythms from the ground up in a new or evolving function.

We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees. We are proud to be a Disability Confident Employer and we encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments necessary to support your application and future career. Our mission is unleashing the power of our people, especially those with unique superpowers. Your journey with Pfizer starts here!