At a Glance
- Tasks: Support the Elevator Rope Sales Team by processing orders and handling customer enquiries.
- Company: Join Pfeifer Drako Ltd, a trusted name in lifting and rope technology.
- Benefits: Enjoy competitive salary, flexi-time, generous leave, and wellness perks.
- Other info: Flexible working hours and opportunities for personal growth await you.
- Why this job: Be part of a friendly team and make a real impact on customer satisfaction.
- Qualifications: Strong communication skills and previous customer service experience are essential.
The predicted salary is between 28800 - 43200 £ per year.
Join a trusted name in lifting and rope technology Pfeifer Drako Ltd, part of the internationally renowned Pfeifer Group, is looking for a detail-oriented and proactive Sales Administrator to support our friendly Elevator Rope Sales Team. Reporting to the Sales Office Manager, you'll play a key role in supporting our small sales office. You'll be responsible for processing orders, handling customer enquiries, and ensuring smooth communication between departments to meet customer demands efficiently.
Key Responsibilities
- Processing of sales and purchase orders
- Meet and greet company visitors
- Speak to customers daily over the telephone and face to face
- Receive customer enquiries and orders via telephone or email
- Check stock records for availability
- Produce accurate written quote/order confirmation
- Liaise with workshop staff on delivery lead-times
- Ensure customer demands are met
- Produce invoices from the delivery notes
- Filing of all the paperwork created
- Deal with incoming and outgoing calls
- Liaise with logistics companies regarding deliveries
- Produce purchase orders for procurement of fittings, stock and stationery
- General admin duties as required
- Be available for one yearly stock check in November (possible Saturday working)
What We're Looking For
Essential Skills & Experience
- Ability to work under pressure
- Excellent communication skills
- Computer literate
- Excellent telephone communication skills
- Good organisation
- Ability to work effectively both independently and as part of a team
- Willingness to learn a bespoke SOP system
- Previous sales office/customer service experience
Desirable Skills & Experience
- Knowledge of Microsoft Excel and Word
- Confident friendly personality
- Basic numeracy skills
- Strong typing proficiency
- Experience in Sales order processing
- Experience of regular telephone communication
Working Hours
Negotiable: Full-time: 36.25 hours per week; 7.25 hours per day with a 45-minute unpaid break; Working hours are negotiable between 8:00am and 5:30pm.
Company Benefits
- Competitive salary
- Flexi-time working
- Generous pension and company sick pay scheme
- 33 days annual leave including bank holidays
- Christmas shutdown
- Holiday purchase scheme
- Enhanced Maternity, Adoption, Paternity & Shared Parental Leave
- Reward & Recognition Schemes
- Retail discounts
- Cycle to Work Scheme
- Online Wellness Centre (mental, physical, and financial wellbeing)
- Annual flu jabs
- Long service awards
- Winter and summer team social events
- Private Medical Scheme
- Private Health Cash Plan
- Death in Service Benefit
Sales Administrator in Crewe employer: Pfeifer Drako LTD
Pfeifer Drako Ltd is an exceptional employer, offering a supportive and collaborative work environment for its Sales Administrator role. With flexible working hours, a competitive salary, and a comprehensive benefits package including generous leave and wellness initiatives, employees are encouraged to thrive both personally and professionally. Located within the esteemed Pfeifer Group, team members enjoy unique opportunities for growth and development while contributing to a trusted name in lifting and rope technology.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Crewe
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Administrator role, and who knows? They might just have the inside scoop on openings at companies like Pfeifer Drako Ltd.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially their lifting and rope technology. Being knowledgeable about what they do will show you're genuinely interested and ready to contribute to the Elevator Rope Sales Team.
✨Tip Number 3
Practice your communication skills! Since you'll be handling customer enquiries and liaising with various departments, being articulate and friendly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at StudySmarter and ready to take on the challenges of a Sales Administrator.
We think you need these skills to ace Sales Administrator in Crewe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experience that match the Sales Administrator role. We want to see how your previous roles have prepared you for processing orders and handling customer enquiries.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our friendly Elevator Rope Sales Team. Share specific examples of your communication skills and organisation abilities.
Show Off Your Tech Skills:Since we’re looking for someone who’s computer literate, don’t forget to mention your proficiency in Microsoft Excel and Word. If you’ve got experience with sales order processing, let us know!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Pfeifer Drako LTD
✨Know the Company Inside Out
Before your interview, take some time to research Pfeifer Drako Ltd and the Pfeifer Group. Understand their products, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Communication Skills
As a Sales Administrator, excellent communication is key. Prepare examples of how you've successfully handled customer enquiries or resolved issues in previous roles. Practise articulating these experiences clearly, as this will demonstrate your ability to communicate effectively both over the phone and face-to-face.
✨Demonstrate Your Organisational Skills
Being detail-oriented and organised is crucial for this role. Think of specific instances where you've managed multiple tasks or projects simultaneously. Be ready to discuss how you prioritise your workload and ensure that customer demands are met efficiently.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the sales process, or the company's future plans. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
