Role 1 : Clinic Trainer
Job Description:
About us
Pfeffer Sal is a discreet clinic with a simple philosophy: today’s facials are more than a luxury indulgence; they are an investment in skin health. Located in the heart of Fitzrovia, the clinic specialises in advanced, high performance facials.
The pioneering treatment menu combining science and nature has developed a loyal following including top-tier beauty media, fashion industry professionals and celebrity clients.
Our expert team provides key recommendations and formulates personalised skin health solutions that suit each individual client and we remain deliberately and fiercely independent.
With no brand affiliations, we use and stock only brands that we truly believe in, use personally and that deliver proven results.
The expert team of Dermal Therapists deliver the Pfeffer Sal skincare philosophy with a tailored approach to suit the specific needs of each individual client.
We pride ourselves on passion and knowledge, providing exceptional customer service, treatments and education to our loyal clients.
Our treatments include, but are not limited to:
● Bespoke facials
● Micro-needling
● Laser & Fractional Resurfacing
● Peels Systems
The Role:
We are seeking an experienced Senior Laser & Skin Therapist / Clinic Trainer to play a key role in both delivering exceptional client treatments and developing our clinical team.
The ideal candidate must have experience with aesthetic and laser treatments, providing luxury experience and exceptional customer service. This hybrid role is ideal for someone who wants to continue treating clients while also delivering treatment and product training to our team.
The training element of this role is integral to our business. It extends beyond delivering our comprehensive induction programme and plays a pivotal role in the ongoing development of treatment protocols, product knowledge, clinical standards and team expertise.
Experience
● A minimum of 5 years' experience delivering advanced skin and aesthetic treatments, ideally within a skin clinic and/or luxury spa/medical-aesthetic environment.
Qualifications
● UK NVQ Level 4 minimum or equivalent qualification such as CIBTAC or CIDESCO in Beauty Therapy/Advanced Aesthetics. Ideally qualified to NVQ Level 5 (or equivalent).
● Previous training or assessor qualification (e.g. Train the Trainer, VTCT Level 3/4 Certificate in Education or equivalent) or demonstrable experience in a training environment is essential.
Technical Expertise
● Extensive practical knowledge of advanced dermal treatments and aesthetic devices, including lasers, radiofrequency, microneedling, LED and similar technologies.
● Comprehensive understanding of cosmeceuticals, active ingredients and product formulations.
● Excellent knowledge of skin anatomy, physiology and common pathologies, with the ability to apply this knowledge in both treatments and training.
● Desirable: A good understanding of nutrition, hormonal and lifestyle factors and their relationship to skin health.
Training, Coaching & Development
● Experience in designing, delivering and evaluating both practical and theoretical training programmes for therapists.
● Skilled in coaching, mentoring and developing team members, providing constructive feedback and fostering professional growth and confidence in both technical and client-facing skills.
● Ability to assess competency, track progress and maintain consistently high standards across the team.
● Comfortable working with training materials, treatment protocols, technical documentation and device manuals.
Communication & Professionalism
● Excellent written and spoken English with exceptional communication and presentation skills.
● Immaculately presented, professional and well-spoken.
● Confident in building, maintaining and retaining client relationships, demonstrating exceptional customer service standards.
Personal Attributes
● Detail-oriented with strong organisational, time management and multitasking skills.
● Conscientious, dedicated and able to work effectively under pressure.
● A positive team player with flexibility regarding working hours in line with clinic opening times.
Health & Safety
● Comprehensive knowledge of Health & Safety protocols, infection control and safe operation of all equipment and devices.
● Ensures all treatments and training comply with regulatory requirements and clinic safety standards.
Role 2 : Senior Laser Therapist
About Pfeffer Sal
Pfeffer Sal is an award-winning advanced skin clinic in the heart of Fitzrovia, specialising in results-driven treatments that combine cutting-edge technology with clinical expertise.
Our loyal client base, premium skincare brands and personalised approach have earned us a reputation as one of London's trusted destinations for skin health.
The Role
We are seeking an experienced and passionate Laser and Aesthetic Therapist to join our growing team. This role is perfect for someone who is confident performing advanced skin treatments, passionate about achieving exceptional client outcomes and committed to building long-term client relationships.
You'll thrive in this role if you genuinely love skin and are dedicated to continually expanding your knowledge.
You enjoy creating personalised treatment journeys rather than delivering the same treatment every day and you understand that tailored homecare recommendations and comprehensive treatment plans are just as important as the treatments themselves.
You take pride in providing outstanding client care, building trust through every interaction and helping clients achieve healthy, beautiful skin.
If you're looking to be part of a clinic that values expertise, professionalism, ongoing education and exceptional client experiences, we'd love to hear from you!
Our treatments include, but are not limited to:
● Bespoke Skin treatments
● Microneedling
● Laser Treatments
● Chemical Peels
● LED Therapy
● Advanced Skin Rejuvenation Treatments
What We are Looking For
● Minimum NVQ Level 4, ideally NVQ Level 5, CIBTAC, CIDESCO or equivalent qualification
● Minimum 3 years' experience in a skin clinic, aesthetic clinic or luxury skincare environment
● Strong knowledge of advanced skin treatments and cosmeceutical skincare
● Excellent consultation and communication skills
● Confident recommending treatment plans and homecare
● Professional, organised and client-focused
● Positive team player with a genuine passion for skin health
● A refined touch and experience in manual face and body treatment techniques, including facial sculpting and lymphatic drainage, with the ability to create a deeply personalised and exceptional client experience.
Why Pfeffer Sal?
● Work with advanced technologies and premium skincare brands
● Ongoing education and professional development
● A loyal and engaged client base
● Supportive, knowledgeable and passionate team
● A clinic culture focused on excellence, not volume
What We Offer:
● Fantastic company culture and great team environment.
● Competitive salary plus commission, incentives and staff benefits.
● Ongoing support and training - personal development and potential progression.
● Regular team building - where the company hosts social events and activities.
● In addition to 28 days of holidays, we offer extra days acquired with length of service
and a flexible entitlement to annual leave policy.
● We support our team to look after their skin health and this includes complimentary treatments, discounted prices on retail products and incentives.
Working Hours
The clinic operates 7 days a week. Full-time therapists work a non-consecutive 4-day shift pattern (40 hours per week), including weekends on a rota basis.
